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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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No written contract


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Hi

 

 

I hope someone can help me. In April last year I was offered employment by a small company which I accepted. When they made the offer, the told me how much I would be paid, leave periods, what I would do (all the good things) I accepted this offer. About 2 weeks ago the MD gave me a Statement of main terms of employment and asked me to sign it. I am really not happy with this as it states that I need to give 3 months notice if I resign which I think is totally unreasonable. If I had been told this at the interview, I probably would not have taken the job.

 

Do I have to sign this and if I take it up with him can he fire me for not signing it. Also if I decide to leave before signing it, do I have to give the 3 months notice or can I just give the statutory 1 weeks notice. I know that he was supposed to give me the notice within 2 months so he is already wrong there. The conteract also does not have his original signature but both mine and his are photocopied.

 

Just to give more information, one of my colleagues resigned a couple of months ago and only gave a months notice so he was only paid a third of his salary. That was the first that I heard that this company expected 3 months notice but I did not know it applied to everyone.

 

Thanks for the advice.

Jonathan

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Hi Jonathan.

 

By law you only have to give 'one weeks' notice unless your contract says otherwise.

 

Your employer has to give you:

 

one week if you have worked for one month but less than two years; or

 

two weeks if you have worked for two whole years; and

one additional week for each further whole year's employment at the date the notice period expires, up to a maximum of twelve weeks' notice in total.

 

So at this time you have to give three months and your employer has to give only one week.

 

Does your job have training which he will be paying for? as this is a usual contract period so that he can get some return on what he has paid out.

 

If there is no training and nothing that will cost him money, then I think you should tell him this is unfair and that you will only sign your contract if he gives you the same terms as he enjoys.

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Hi

 

Thanks for the reply.

 

The contract states that he has to give me 3 months notice so in that way it is fair in that we both would have to give 3 months.

 

But I have not agreed to the 3 months as I have not signed the contract yet and was not told this when he offered me the job. What I am really asking is if I could be held to terms that I have not agreed to and to which I wont agree.

 

Thanks

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