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    • Hi all, hope you can help. I've received a £4k repair estimate from the main dealer after my 2016 F30 330e developed the dreaded drivetrain error. The qoute is for a replacement cell module and associated labour and various bits and bobs to get it done. I initially had them investigate the issue when it first popped up a year ago. They replaced the auxillary battery which 'fixed' the issue for a few months before returning. Last Novemner the issue escalated to 'Battery not charging' which would clear after powering off the car , and disappear. Took it into the dealer and they diagnoised a faulty high voltage battery under the boot but could not do any work as they needed to schedule more cars for this 'specialist high voltage work'. So they said I could continue to drive the car until they got in touch when the car could be booked in for repairs. Roll on to April, the issue became severe (battery not charging error not going away, car in limp mode one morning) and car completly died at a traffic light same day (dashboard flashing all over the place), couldnt engage in 'Drive' and had to be recovered by AA to the dealer. Turns out car was now only running on the 12v battery in the boot and that had run flat as the hybrid function had stopped working altogether. My question is whether this is a reasonable estimate. Could this be done cheaper elsewhere? The dealer has servived this car from new hence took it them in the hope they'd not point fingers at any other party. Should I be paying for this at all since I raised the issue with them before it escalted and resulted in a now expensive fault? I also suspect the KLE may have gone too based on other posts, but the dealer hasnt qouted for that yet. I worry they'll' 'discover' that after I've already shelled out for a new cell module and end up lumbered with another bill to replace the KLE. Feels like I know about what they need to do than they do. The Service Advisor has been completely useless. Any advice would be greatly appreciated.
    • The Petrol Station is Shell Garage Wickham (Hampshire ) Another person obviously had the same issue as they had called the garage previously-
    • Thanks Dave, that all sounds clear to me. In terms of avoiding PCNs, I'm not sure if I can. I need to be able to park in that spot, especially as I've got kids to lug forth and back for the school run. Likewise it's not always possible to use the MA's permit system either, as I've not always got them to hand. So, if I'm actively avoiding PCNs, then it could mean I've given in to their idiotic rules. But, I do get what you're saying, as I imagine the risks go up if they claim there are multiple PCNs to be paid at court. Not sure what to do with this one.
    • Is it possible you could qualify for a DRO (Debt Relief Order) and ditch the IVA ? https://debtcamel.co.uk/end-iva-change-to-dro/  
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Criminal injury claim.. what is it?


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SpiceBoy,

 

There is no right or wrong answer to this as direction would be given by the court. Suffice to say in the event of a motor incident, if proven guilty or with admission of guilt, then this would provide a strong case for legal action against the guilty party and/or his insurers. In the event that such a person was uninsured then the case for damages could be taken up with the MIB.

Without full details of the circumstances, further guidence cannot be given however I must stress that the above is my assumption only and suggest that you seek professional advice starting perhaps with CAB who will point you in the direction of a solicitor specialising in your circs.

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Spiceboy,

 

Fourtunately (well not for you at the time !! ) the driver was insured which means the process will be relatively straight forward however may take some time.

I'm assuming that you have already been in contact with his insurers and or their solicitors and that a claim has been submited and the conviction effectively proves no contributory negligence on your behalf. Damages will be paid by his insurers.

I would not concern yourself with the driver, only deal with his insurers.

From what you say, you will be entitled to significant damages legitimately and strongly suggest employing the services of a solicitor. Do not approach one of these ambulance chasers that advertise "no win no fee" as they are effectively a sausage machine. Find a solicitor in your area who specialises in RTA claims. They may charge but with such a clear cut case, their charges will be claimed from the guilty person's insurers and will not affect the value of your claim.

Be prepared for a lehgthy battle over quantum as obviously the insurers will require medical reports etc and will no doubt try to minimise their payment but with a good solicitor, you'll get what you deserve.

Don't forget, as well as injury to yourself, you can claim for loss of earnings, loss of mobility, time spent by a carer (within reason) i.e. your wife/friend having to look after you - effectively any costs that you've had as a result of the accident, even the clothes you were wearing.

 

As I've said, don't use one of the ambulance chasers, get a proper specialist solicitor - they also will probably not charge you direct either and you'll get a better service.

 

I hope this helps. Any issues with the insurer concerned though, please shout as there are one or two claims specialists here also.

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I see where you are coming from. Unfortunately I can't really comment on the claim via criminal injuries other than a general view in relation to the insurance claim but it may help unless a person with criminal law knowledge can qualify.

 

Anyway, my view would be that as you are making a valid claim against the negligent person's insurance then I doubt that the criminal injuries board would provide additional compensation. My understanding is that it is there to provide such compo where there is no other way of being reimbursed. Once they establish that you are claiming against the negligent person's motor insurance, I suspect they will close the claim.

 

If however the driver was uninsuredthere may be cause for claim however, where injury etc is caused as a result of a motor (RTA) incident then you would submit a claim to the MIB anyway.

 

I personally don't think therefore the CIB will entertain your claim. You will undoubtedly get a better payout from the insurers anyway. Also, depending upon what the guy was convicted of careless driving or dangerous driving will be a factor also.

 

Whilst I disagree, careless driving is viewed as a minor RTA offence which would not carry much weight, even dangerous driving these days you only get a slap on the wrist - unless you are eating a sandwich stationary at traffic lights :) . Yes - I'm a cynic but don't start me about lenient sentences for serious legitimate driving offences i.e no licence/insurance/manslaughter etc.

 

Sorry, just thought I'd add the rant there.

 

Anyway, trust that all works out well.

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