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    • Oh I see! thats confusing, for some reason the terms and conditions that Evri posted in that threads witness statement are slightly different than the t&cs on packlinks website. Their one says enter into a contract with the transport agency, but the website one says enter into a contract with paclink. via website: (c) Each User will enter into a contract with Packlink for the delivery of its Goods through the chosen Transport Agency. via evri witness statement in that thread: (c) Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency I read your post at #251, so I should use the second one (and changing the screenshot in the court bundle), since I am saying I have a contract with Evri? Is that correct EDIT: Oh I understand the rest of your conversation. you're saying if I was to do this i would have to fully adjust my ws to use the consumer rights act instead of rights of third parties. In that case should I just edit the terms and stick with the third parties plan?. And potentially if needed just bring up the CRA in the hearing, as you guys did in that thread  
    • First, those are the wrong terms,  read posts 240-250 of the thread ive linked to Second donough v stevenson should be more expanded. You should make refernece to the three fold duty of care test as well. Use below as guidance: The Defendant failed its duty of care to the Claimant. As found in Donoghue v Stevenson negligence is distinct and separate to any breach of contract. Furthermore, as held in the same case there need not be a contract between the Claimant and the Defendant for a duty to be established, which in the case of the Claimant on this occasion is the Defendant’s duty of care to the Claimant’s parcel whilst it is in their possession. By losing the Claimant’s parcel the Defendant has acted negligently and breached this duty of care. As such the Claimant avers that even if it is found that the Defendant not be liable in other ways, by means of breach of contract, should the court find there is no contract between Claimant and Defendant, the Claimant would still have rise to a claim on the grounds of the Defendant’s negligence and breach of duty of care to his parcel whilst it was in the Defendant’s possession, as there need not be a contract to give rise to a claim for breach of duty of care.  The court’s attention is further drawn to Caparo Industries plc v Dickman (1990), 2 AC 605 in which a three fold test was used to determine if a duty of care existed. The test required that: (i) Harm must be a reasonably foreseeable result of the defendant’s conduct; (ii) A relationship of proximity must exist and (iii) It must be fair, just and reasonable to impose liability.  
    • Thank you. here's the changes I made 1) removed indexed statement of truth 2) added donough v Stevenson in paragraph 40, just under the Supply of Goods and Services Act 1982 paragraph about reasonable care and skill. i'm assuming this is a good place for it? 3) reworded paragraph 16 (now paragraph 12), and moved the t&cs paragraphs below it then. unless I understood you wrong it seems to fit well. or did you want me to remove the t&cs paragraphs entirely? attached is the updated draft, and thanks again for the help. WS and court bundle-1 fourth draft redacted.pdf
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Legal Rights of Landlords


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Hi

 

Could someone advice please. My son is in final year of Uni and is in rented accomodation in Lancaster. He moved to this address with his mates in September this year. Due to the incompetence of LCC his loan was delayed and we have been chasing it since that time. He told his landlords what was happening but it took ages because of the backlog.

 

However, his landlords come into the property without notice, let themselves in (no emergencies!) and because of the time lap with the loan have started threatening my son. Two weeks ago my son was on the phone to the student phone company again and the husband (landlord) walked into the house, let himself in. He threatened my son who handed him the phone and said speak to them yourselves and you will see I am not lying. He refused but unknown to him the call was recorded. The student loan company finally released the loan and told my son it would be in his bank on Monday 3 December, which it was.

 

It gets better ........... On Monday 3 December at 10 am, my son was awoken whilst in his bed ...... by his landlady!!!!!! (the wife), not only had she gone into my son's bedroom but also one of the other student's who was also in bed. If that wasn't bad enough she then seated herself on a chair and whilst talking to my shocked son in his bed she proceeded to read letters and paperwork he had on his desk!!

 

Needless to say when my son told me I hit the roof and wanted their address, phone number etc. My son is no push over but doesn't want me doing anything (he knows my temper!) as he is scared of them trying to evict them or something if he retaliates.

 

These people are bang out of order and I would appreciate some advice, my son and his mates keep a decent house, they party like other students but their house is kept in good order and kept clean. Can I do anything which will not jeopardise him and his mates but also make it 100% clear to these landlords that they cannot act in this way.

 

Cheers ;)

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Hi Mollie

 

I think this would be best in the tenants/landlords section of CAG.

 

So I've asked that it be moved in order that you get more help.

 

xx

Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

 

If I've been helpful, please click my scales. :-)

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Guest Alison82

OMG!!! That is terrible how dare they let themselves into your son's bedroom!!!!! that is shocking!!

 

Sorry I can't offer any advice but make sure you don't let them get away with it.

 

Good luck :)

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MollieUK,in reply to your post and in my view:

 

1.The landlord and landlady are clearly trespassers and in breach of the covenant of quite enjoyment i.e. your son should be allowed to enjoy the occupation of the premises without interference.

 

2.If this scenario repeated itself your son should just ask the landlord/landlady to politely leave and hopefully he/she/both respond.

 

3.If your son is threatened with violence he should contact the police.

 

4.Your son could also get the local authority private tenants officer involved who would send the landlord and landlady a letter regarding this unacceptable behaviour.By the way,this service is totally free.Also,it is the local authority that gets involved with prosecuting landlords and not the police.Police will only get involved if there is violence or breach of the peace.

 

By the way,I have had a similar experience when I was a tenant and ordered the landlord leave.It did not make things worse but woke him up and made him respect me.

 

Anyway,I hope this helps.

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I really appreciate all the replies but there is one other thing I forgot to mention.

 

I believe that in April this year the law changed regarding Tenancy Deposits being held in a secure account and other students have received letters stating this but no letters have been received by my son or the other guys in this house, any advice on this also, really grateful for all your help.

 

;) ;)

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I would suggest reading this thread:

 

http://www.consumeractiongroup.co.uk/forum/tenants/117280-tenancy-deposit-scheme.html

 

However to sum up, if a deposit has been taken for an Assured Shorthold Tenancy, and has not been placed in a TDS, your son is entitled to 3 TIMES the original deposit in compensation.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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I totally agree with N4Bs post above, but I feel he may have skimmed over a couple of things(sorry n4b!!). Could you answer the following questions for me please?

 

- How many people live in the property?

- Do the occupants have individual tenancy agreements, or one joint tenancy?

- How much is the rent per month per person?

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Oh and is the property let via a letting agents or directly with the landlord?

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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