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    • Received the claimants Directions Questionnaire today.  Haven't had anything else through. N180_Redacted.pdf
    • Hi team, I should of really walked away when they said the vehicle had no v5 and I would have to complete v62. They only disclosed v62 form after all documents for finance was signed. However, I needed a vehicle as I was the only driver in my household and my sister was extremly ill and I had to take her to hospital appointments. I purchased a vehicle from big motoring world on the 31/06/24. After driving away the vehicle the very same day I could hear a very distinctive water sloshing noise come from the interior. I then decided to take the vehicle back to branch 15 mins after driving away. The manager came for a ride and said he could hear something but this issue was ‘minor’ and it was my psychologial thinking that made the issue even worse. Manager was very rude. I then took the vehicle home knowing full well it would give me nothing but grief. A day after the rear left tyre started losing air. I know they could say this was probably due to the driver however I believe the issue was present before purchasing vehicle. I called up Audi and my finance company and explained situation. Audi could accomodate me for the 13th for a diagnostic. Finance company told me to take to an independant garage and not BMW. Motonovo been helpful in this situation.  I took vehicle to Audi for a diagnostic. Unfortunantly, they done an Audicam and the technician somewhat resolved the issue without guidance from myself. No charge was applicable as this was a health check. However, I wanted the diagnostic. The car still has water inside. Audi are saying this is a common fault. However, I have no confidence in the vehicle. I have emailed bigassist with all my findings and commanded them to collect the vehicle. Audi shall also be sending me an email next week of the issues they discovered. This was issue pre exisitng. It is still below 30 days, can I still reject? Do i need to send a letter? I have been very direct to BMW that I no longer want the vehicle. please can we assist    
    • lies is all they have @dx to support their adoration of 'little feet'  like trump, farage and bad penny wannabe 'little feet' caligulas and neros, empty of anything worthwhile.
    • I bought my house 2 years ago. The previous owner had died. I continue to recieve parking fines and communication from DVLA in the name of the dead person, despite contacting DVLA via post to inform them I am the new owner of the property. I have sent them proof of purchase and ownership but the communications continue to arrive. Aside from using "return to sender", does anyone have any idea how to stop this and get DVLA to update their records? Not sure if relevant but the Tax class on the vehicle is disabled meaning that the price of vehicle tax is £0 per year. I assume someone is using this to get free vehicle tax which is up to them, but I'm bored of fighting with parking charge companies and getting threatening letters, as whoever is doing this is also not very good at paying for parking.
    • I haven't heard of them asking for photographic evidence in this way before – but I don't think it will really pose a problem. Have you got a history of sending parcels which were then lost and you had to claim for? When you send your letter of claim? Was the item properly declared? Was the item correctly valued? Please answer these questions and then take at least a couple of days reading very thoroughly the stories on this sub- forum. There are lots of them. Read some of the pinned topics at the top which will explain the principles and then read the stories to see other people's experience. Post up your letter of claim in PDF format so we can see what you sent.  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Constructive Dismissal - grandfather called a "Jew gassing Nazi"


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Hi everyone

I have recently resigned from my former employers due to racist remarks (see title - my grandfather was Austrian, died in 1945 in WWII and was in the German Army, not something you had a choice in back then) and sexual discrimination by my branch manager from the moment I told her I was pregnant (sadly lost the baby). However, I have raised a grievance as I am in sales and really couldn't bear to stay there until the end of January 08 to get my commission. Part of my grievance is also use of the "C" word repeatedly by one other person in the office as well as my branch manager would you believe (this is supposedly a 'professional' organisation) and lewd drawings on whiteboards by this same former colleague (pictures of mens heads entering vaginas, derrogatory naked temp images, etc).

 

My solicitor believes I have a really strong case and if they don't sort out some kind of constructive dismissal deal, I could take them to tribunal (an ET1 form I believe does the trick) but I wondered if anyone else had come across this kind of thing and how they had gotten on.

 

To be honest, in all my years of working, I have never (I'm pleased to say) up until this point worked with such a foul bunch of people who are so rude and disgusting and yet call themselves professionals!!

 

Thanks everyone

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Hi demonlady,

 

how awful, i dont blame you for walking out.

 

constructive dismissal is one of the hardest things to prove at tribunal but in the circumstances i dont blame you for walking out or wishing to pursue them.

 

a lot will rest on firstly how you resigned (what did you put in writing) and even more importantly how many former colleagues or former employees will back up what you have said, i.e witnessed what went on.

 

I do wish you luck with this case and i'm very sorry to hear of the loss of your baby.

 

best wishes,

 

paul.

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Thanks Paul.

 

I resigned due to all the bad behaviour in the office. As a top performer, it came as quite a shock to them all :)

 

It's a horrible thing to go through and of course people back off when they are confronted by these things, especially those who are still working there (which you can understand). I guess I have to leave it in the hands of the former HR department for now and see what happens.

 

I am so surprised this kind of behaviour is still happening with all the laws to protect us now.

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Sorry you felt forced to leave your place of employment, as bad as things seem, did you get any photograthic proof of these pics on the wall, and have you any proof of what your manager and staff said, also did you place a grievance to the company, if so have you got the paperwork to show this, and has the hearing been held ?

When these remarks were been said, did you report them straight away and get the complaint logged via hr and management.

You state the remarks were so up-setting that you felt you had no choice but to resign from your job, proofing constructive dismissal is very hard, and any proof you have or can get, will assist you further down the line.

Its very hard trying to get proof once you have left.

 

Companies have proceedures in place, that any grievance put forward to the company has to be heard within a time scale, and the findings/outcome be known to the person.

The company must have the right to put things correct, hence proccedures.

Having a great paper trail with happenings such as urs, is vital to secure success.

 

Hope you are on the road to recovery following the sad loss of the baby.

!2 years Tesco distribution supervisor

7 years Sainsburys Transport Manager

 

4 Years housing officer ( Lettings )

Partner... 23 Years social services depts

 

All advice is given through own opition, also by seeking/searching info on behalf of poster, and own personnel dealings.

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Sorry to hear about the horrible time you had in your work place.

 

As Paul has said, constructive dismissal is one of the hardest things to prove at tribunal but as you have told us, your own solicitor believes you have a strong case and you should follow his advice fully.

 

Hope things work out for you and please keep us posted.

 

Phil

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