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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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adhd and a school who cant cope


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this is a really difficult situation and as an exteacher now retired I do sympathise with your predicament, it has become blantantly obvious over the years that schools do not have the expertise in numbers to deal with these children, whilst it is every parents right to expect their children to be dealt with as if they are the only child in the school the reality of it is that they aren't, if a child misbehaves for whetever reason, the teaching staff and the senior school management are often left with no other options but to apply sanctions, the minority cannot be allowed to be 'seen' to get away with unacceptable behaviour using whatever condition they may have, or not have,and have/havenot been diagnosed for. the blame is not within the schools themselves but in goverment initiatives that have shut down the 'special schools' where these children could have been given more one to one care in small discreet groups that larger schools do not have the luxury of. the best you can hope for in most circumstances is for them to have a helper normally unqualified, but in my humble opinion they do a marvellous job despite the little training they have. The cry from parents of these children is I dont want them in special schools, they will be singled out! labelled etc etc, but what you have to remember is, they are already labelled, if you go for statementing, they get extra help extra time in exams etc, but the children around them believe you me they notice.......

like I said the blame doesnt lie with the school.you are lashing out at the wrong people, the fault lies with both the system and the goverment and I for one wish you well in your battle with both... I shall take my pension and watch further as the education in this country goes slowly down the drain.

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thank you priority one its very easy to attack the messenger if you dont like the message. as mnrbig said my child home schooled runs around but thats how he learns, fine, but how can you have children running around in say a dangerous science lab with chemicals and equipment that can injure, both the child and the people around them. Parents rightly so defend there offspring to the hilt and I would do the same, but, we have to be realistic, these children in a normal school setting are not getting the best education they deserve.

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