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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Activ Kapital


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Hello everyone...my first post here so be gentle.

 

Yesterday, out of the blue, I received 2 letters and my wife 1 (from Activ Kapital) for debts owing from over 10 years ago .

 

The letters state that my argument for the 'statute of limitations act' does actually not apply in these cases.

 

The thing is, I have never had a letter from AK before regarding these debts, and have not asked for any act to be applied. I've never spoken to anyone about these debts, so how they can reckon that I have written to them stating the debts are Statute Barred is beyond me

 

Do I just reply asking for a copy of the original agreements? To be honest, I can't remember if we owe these or not.

 

Any advice please?

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Hi Mancini, and welcome.

 

Couple of questions...

 

Are these actually YOUR alleged debts Aktiv are chasing?

 

If so, can you remember when the most recent payment was made on the accounts, or you acknowledged the debt in writing?

 

If you have not been in regular contact with a creditor, and have NOT made a payment, or a written acknowledgement of the alleged debt, in the past 6 years, then that debt is unenforceable (5 years in Scotland).

 

Aktiv must have bought up a bundle of statute barred debts recently, because the same story as yours has cropped up several times on this forum over the past week. Just do a forum search on Aktiv and you'll see....

 

 

There are suitable letters to send them to chase them away, but for now, keep your head down if you haven't had any contact previously. If you should start getting phone calls (NEVER get into conversation with them on the phone!) or further letters, let us know and we'll help you sort them out.

 

:D

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Hi and thanks for the reply. I and my wife had lots of debts with First Tricity and DSG years ago and after looking at our old paperwork stored in boxes in the loft, I can confirm we owe the money. I can also confirm that we have no records of any payment made to First Tricity in the last 10 years, have had no contact with them in that time either and we certainly have never spoken to AK before.

 

The 3 debts in question are 2 x £500 and 1 x £2000.00. They are offering 50% reductions to settle, (2 x £250 and 1 x £1000.00). They say that if we do not respond they will call in the solicitors!! As explained in my earlier post, these letters claim that we have written to them saying that these debts are statute barred. Their letters go on to say that "the Statute of Limitations' does not apply..............hence my point....we've never written to AK or spoken to them or claimed any statute of anything.........and I don't have 2 x £250 + 1 x £1000 to give them either!!

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10 years?!? The boat sailed long ago!

 

Should they try to take action, they will first of all have to produce in court a valid agreement (unlikely after this time), and secondly they will have to PROVE that you have acknowledged the debt!

 

This is an example of bottom-feeding at its worst! They buy up unenforceable debts, and send out these pseudo-legal threats, in the hope that they can convince people to pay! :mad:

 

Leeches!

 

Stay cool

;)

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  • 1 month later...

Had a reply received on Saturday from Aktiv on 1 of my CCA requests.

 

Aktiv have stated that given the age of the debt, they do not have nor have access to the original credit agreement and have closed their file regarding this account. :D

 

The balance on the letter now states £0.00. :D

 

Would this be £0.00 as far as Aktiv are concerned or £0.00 in the sense that no-one else is going to come chasing for this? :???:

 

Still waiting for the response on the CCA requests for the other two accounts......... :mad:

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