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    • Hi All I know this a long shot but ha anyone got any advice please? Nearly three years ago (maybe more) my ex took a contract out for a new phone for my birthday that I ended up paying the bills on (lovely present huh) I have always paid the bill for this. The phone number that I have had for most of my adult life was passed over to this contract and I am old now haha We are now divorced and have not been in contact  - he is abusive and I have nothing to do with him. I cannot enter into any dialogue with him whatsoever. I have continued with my phone contract and number etc but am stuck - I have no access to my bills even though they come out of my account - as the contract is in his name I cannot get a pac code to move therefore I will lose my number if I cancel- sky just quote data protection at me which I get but this is soooo frustrating!!!! I know that the sensible thing would have been to just l cancel the dd lose the number get another contract elsewhere and get over myself and move on but I am just asking out there as a final desperate attempt - can anything whatsoever be done??? Thank you in advance :)
    • What's your intent, or interest? I can't see that you have any cause of action regarding bills issued by one third party to another third party. Is the idea to use this as a lever "I'll denounce you to HMRC unless you do blah blah .." That might in fact have no teeth anyway, HMRC will aware of the company's turnover via their other tax affairs.  As a matter of fact a company buying VAT rated supplies and selling to VAT registered customers is actually worse off if not VAT registered themselves. Has your court case reached it's conclusion yet?
    • Hello, welcome to CAG.  I expect people will be along to advise later. We aren't here to mock, this is a serious forum. If you feel you're being picked on  report the relevant post to the site team.  Best, HB
    • no that is not a defence. because you don't have a photo
    • I purchased the vehicle using finance through motonovo under a HP 60 months agreement. I have now amended the document ensuring all is in black. Unfortunately, this email has now been sent. However, I have not sent a letter to big motoring world. Also, I have taken the section of the firealarm issue. I am struggling to convert to PDF. I am not tech savy at all. My mistake was that the the salesman was very fussy on a sale. We went down a quiet road for a little test drive and not for a lengthy road test. The water issue was not present at this moment of time. However, it only became prevalent after driving away, after all docs signed. I did stated to Audi I wanted a diagnostic report. However, they carried out an Audicam which is footage of the issue. Audi have diagnosed the issue as a common issue where coupes/cabriolets accumulate water in the seals. However, I did state beforehand for no issue to be rectified due to me wanting to reject the vehicle. I am awaiting a report from Audi through email from the branch manager in relation to the issue. The issue so far is the water still being present in the sills. Audi tried to fix the issue however the problem is still prevalent. Regards 
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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HilaryFrances v Yorkshire Bank (Leeds)


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:D morning zooty I am going to stay nhome tomorrow to do my bundle and take it to the yb`s solicitors as I have realised they must be using a local one. If I ring the court will they tell me which solicitors will be present, or will YB tell me if I ring their legal department. I did not get my notice of the hearing until last week and as I have now started my college course I took my eye off the ball which is why I was unawre That I neede a new bundle. Hils
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New bundle for stay hearings can be found here:

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/114505-bundle-stay-hearing.html

 

This is still work in progess if anybody has any ideas for anything else to be included please post here.

 

 

Hi is this of any use? I am using it with my application to have stay set aside.

 

http://www.uswitch.com/Press-Room/Index.aspx?downloadfile=THE-%E2%80%98BIG-FREEZE%E2%80%99-LEAVES-ONE-MILLION-BANK-CUSTOMERS-OUT-IN-THE-COLD

 

 

It is in Pdf. format but has lots of information on how much banks have repaid to claimants.

=======================================================================================================

[sIGPIC][/sIGPIC]

 

 

 

Halifax Won £1180.00

NatWest Won £876.00

Halifax 2 N1 submitted 20/07/07 stayed 24/08/07 N244 Application filed 31/08/07 hearing set for 12/11/07 rescheduled for 29/01/2008. Application dismissed stay still in place.

Charity Group £200 compo for lost passport.

HM revenue & Customs; demand for WTC overpayment £632.12. Disputed, their error. Did not have to repay.

All opinions expressed are my own and have no legal standing and no connection to CAG

 

All errors/typos etc are not my fault the blame lies with the spelling gremlins

 

<<<<<< If any of this has been helpful, PLEASE click my scales

 

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:D THANK YOU What nice peeps reside on here, Hils

 

I have just noticed that you reside in Leeds, there must be a lot of Polish peeps there, as every letter that I have received from Halifax complaints dept is signed by someone with a polish name !!

=======================================================================================================

[sIGPIC][/sIGPIC]

 

 

 

Halifax Won £1180.00

NatWest Won £876.00

Halifax 2 N1 submitted 20/07/07 stayed 24/08/07 N244 Application filed 31/08/07 hearing set for 12/11/07 rescheduled for 29/01/2008. Application dismissed stay still in place.

Charity Group £200 compo for lost passport.

HM revenue & Customs; demand for WTC overpayment £632.12. Disputed, their error. Did not have to repay.

All opinions expressed are my own and have no legal standing and no connection to CAG

 

All errors/typos etc are not my fault the blame lies with the spelling gremlins

 

<<<<<< If any of this has been helpful, PLEASE click my scales

 

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Hello zootscoot,I phoned the court to ask what information is required for the oral hearing to uplift the stay and he said I would not need any extra info, only the application for stay and I could bring expenditure list, as this was only a brief hearing, I don't know what type of hearing you have hilaryf but ring the court and ask them. What do you think Zoot???

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Hi again Well I am so worried about this I have just phoned the court again and this time I got to speak to someone on the case, first the clerk put me through to a woman who then put me through to a Graham Driver, who seemed to be more in charge? anyway he said to bring whatever you thought was required there was no hard and fast rule about it as in my case it's only an oral hearing of the application to lif the stay, and as I have not been asked for anything etc.. I asked if the Barclays have been informed by the court and would they be attending, he didn't know, but he sais it was standard pocedure for the court to inform the banks. he doubted they would attend, and he said that there are quite a lot of people for the same time and day so it would be brief and his own opinion seemed to imply that it was unlikely the judge would lift the stay and he said that when the OFT result came if it was in favour of the banks, then they would probably appeal and vice versa. SO tell me are you making 3 copies of everything on that bundle list and are you READING it???????? help

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:o please can someone tell me what UTCCR stands for and what a Witness statement is and what it should contain trying to work on bundle now as I need to take it today regards Hilary

 

 

UTCCR is unfair Terms and Conditions in Contracts Regulations ( this is one of the grounds for your claim to get fees back ) and a witness statement is your statement to the court giving your reasons for having the stay lifted. Just read it out to the judge at your hearing, tell your story, it can be a bit more explanitory than the poc you can give more detail than on the POC but try not to ramble too much.:o just outline the points you wish to make.

 

Good luck,:D:D Stone

=======================================================================================================

[sIGPIC][/sIGPIC]

 

 

 

Halifax Won £1180.00

NatWest Won £876.00

Halifax 2 N1 submitted 20/07/07 stayed 24/08/07 N244 Application filed 31/08/07 hearing set for 12/11/07 rescheduled for 29/01/2008. Application dismissed stay still in place.

Charity Group £200 compo for lost passport.

HM revenue & Customs; demand for WTC overpayment £632.12. Disputed, their error. Did not have to repay.

All opinions expressed are my own and have no legal standing and no connection to CAG

 

All errors/typos etc are not my fault the blame lies with the spelling gremlins

 

<<<<<< If any of this has been helpful, PLEASE click my scales

 

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thank you stone, you have been a lot of help. Hils

 

 

Now weres my speach? Friends, Romans, Coutrymen lend me your ears, no thats no good!

Friends, Romans, Countrymen, lend me your money! What do I want your flippin ears for?

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I have faxed over a copy to YB legal department in Glasgow, I rang them to ask which local solicitor they were using so I could drop them off a copy. I was told to fax it through to them instead. I am taking sa copy to the court this morning, along with a letter of apology for it being so late and I have a copy for myself. My court is in Bradford.

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My Oral hearing for application to remove stay is 19th October, Cardiff CC it's only a brief one, there are lots of people same time. I am faxing the bundle to court and barclays too. I am trying to sort updated application now, did you change the figure in 3rd paragraph? i.e. £3,778.06 is that meant to be a thearitical figure.

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Having just seen this, I think i may as well give the ghost now:( val

 

 

Platinum Account Customer

 

Join Date: Jan 2007

Location: Thame -oxfordshire

Posts: 1,170

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icon1.gif Re: Proposed Judicial Review Proceedings

Found this today :

 

post by eherway - in Barclays - which may shed some light on why hardship cases are being refused ?

 

 

Basic Account Customer

 

Join Date: Jul 2007

Posts: 7

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icon13.gif In court this morning - this is how it went.

I was in court this morning along with 25 other people. There was a representative from each of the banks involved. The case lasted from 10am until 2pm.

 

The stay was not lifted for anybody. Our judge was sympathetic to everyone's situations, but gave his main reason as.....

 

'I cannot see from any of the cases that hardship will be brought from the delay, to wait for the OFT case in January and the review in March 2008. I base my decision on the Nottingham Hughes & Mitchel case'.

 

TIPS for OTHER cases - from what I heard today:

  • If you are using grounds of hardship for getting your stay lifted, you MUST explain in your skeleton argument how this is a direct result of bank charges. It was argued quite a bit about often financial difficulties are not a direct result of bank charges.

  • The judge commented that it is hard to tell the individual requirements on hardship cases using the proforma's from websites. You MUST include with these, your own personal information as well. I also realised that the court is quite accommodating and so do not worry if you are unable to word it in 'law speak'. Your own words will be fine and means the judge will have taken a detailed look at what you submitted before the court date.

The one major benefit to most of us there today is that the judge has ordered that the banks are not able to harass, abuse, threaten (via letters or otherwise) or enforce disputed debts (through collection agencies) arising from charges or closure of accounts, in the interim, otherwise we can put in an application to him directly to strike out the defence (stay) on grounds of abuse

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JUST SPOKE TO BARCLAYS LITIGATION TEAM IN LONDON AND GUESS WHO ANSWERED ONLY SHARON WHO WAS HANDLING MY CASE AND ABOUT TO LOOK INTO SETTLE (OR NOT) exactly when the announcement came.

 

Well they are sending a barrister on 19th and she said Barclays are NOT settling any more claims until the result of the OFT case:eek: :eek:

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