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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ARRANGEMENT FEE, any1 know how to get it removed before i hav to pay it


ju5t

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hello all!

 

i have recently been informed by hsbc that i will be charge a total of £106 in arangement fees!!

 

my uncle works reclaiming charges for this website however i would rather just not pay the charge than feel the need to reclaim it!!

 

i have spoken to the bank who clearly do not know the law and tell me i have to wait for the outcome of the test case!! THIS IS UNTRUE CLAIMS CAN STILL BE MADE AT THE MOMENT!!!!

 

can anyone offer advice on how they prevented HSBC from taking the charge!!!

 

and can anyone recomend a bank which doesnt charge customers for going overdrawn!!!

 

thanks all

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the charge of £106 would include interest as wel.. Yes you can put in a claim now, but unfortunatley alot of people are having their claims stayed. Only under exceptional circumstances will the claims carry on (eg not get stayed by the courts) The bank is partly right in telling you that you will have to wait for the outcome of the test case.

 

Unless all of your income is derived from benefits, there is really little you can say to the bank in order to stop them taking your money.

 

If you are on benefits, you can opt for the right of appropriation. This means you tell the bank that £x will be going into your account on xx.xx.xx and you are exercising your right to use that money to pay for bills, food etc. There is a template for this in the library.

[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

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Yeah but JW, we KNOW the banks ignore that anyway. My case is a case in point :(

 

Before I forget, can you just have a look at post 16 in http://www.consumeractiongroup.co.uk/forum/capital-one/89689-rayne-capital-one.html?highlight=rayne+vs for me please and just let me know if I gave the right info? Would feel pretty bad getting it wrong. Cheers m8y :)

DCA's - they have the same power as an infinite number of untrained chimps working on a script for Hamlet, but the chimps would probably at least get it right :D

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