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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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is there such a thing as miss selling a loan?


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I am sure I have read something somewhere about this. My husband took a loan for 25,000 without my concent, (I have sent for the CCa) I think my wages would have been taken into account to prove ability to pay back. I didn't agree to it or sign for it. Does anyone have experience of this happening to them.

Won NatWest. Bank charges returned £2,500 November 2006

 

S.A.R - (Subject Access Request) Littlewoods April 2007

Ombudsman complaint July 2007

Littlewoods admit no CCA agreement

Refuse to refund PPI

Letter to TS August 2007

 

SAR Lloyds August 2007

CCa lloyds August 12th

SAR and CCa Halifax 12th Aug

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If the loan is solely in his own name (not a joint loan) he wouldn't need your consent. It will be his responsibility and not yours. do you have any reason to think it is a joint loan which would need your signature?

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Hello

 

got you reply in my e-mail and can't find it here!

 

No its not a joint loan, I just felt it was unfair to take my wages into account to get a loan without my agreement.

Won NatWest. Bank charges returned £2,500 November 2006

 

S.A.R - (Subject Access Request) Littlewoods April 2007

Ombudsman complaint July 2007

Littlewoods admit no CCA agreement

Refuse to refund PPI

Letter to TS August 2007

 

SAR Lloyds August 2007

CCa lloyds August 12th

SAR and CCa Halifax 12th Aug

Link to post
Share on other sites

I understand you how must feel but it will be his sole responsibility to repay the loan. I assume it's an unsecured loan as that would need to be joint if the house is in both names. Who is it with?

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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yes unsecured and with Lloyds TSB. I have read things about banks needing to act in peoples best interest and if proved otherwise, loans written off!! there is no way he could have paid the loan on his own wage.

Won NatWest. Bank charges returned £2,500 November 2006

 

S.A.R - (Subject Access Request) Littlewoods April 2007

Ombudsman complaint July 2007

Littlewoods admit no CCA agreement

Refuse to refund PPI

Letter to TS August 2007

 

SAR Lloyds August 2007

CCa lloyds August 12th

SAR and CCa Halifax 12th Aug

Link to post
Share on other sites

I'm afraid unless he gets into difficulty paying the loan there's nothing you can do but wait. There's no point contacting LTSB as they won't discuss his account with you - even if you are his wife. I'm sorry I can't be more helpful, however iI should just keep an eye on him to see if payments are being made ok. If he defaults on the payments on a loan of that size it may then involve you if you own your property jointly. However, LTSB are a high street lender and they must have been fairly confident in his ability to pay to grant an unsecured loan.

 

Was the loan for home improvements from which you both will benefit - or is this something for himself which is making you aggrieved?

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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We are in trouble with payments, My husband was having difficulties for a long time and hiding it from me. The loan was for consolidation of loans.

Won NatWest. Bank charges returned £2,500 November 2006

 

S.A.R - (Subject Access Request) Littlewoods April 2007

Ombudsman complaint July 2007

Littlewoods admit no CCA agreement

Refuse to refund PPI

Letter to TS August 2007

 

SAR Lloyds August 2007

CCa lloyds August 12th

SAR and CCa Halifax 12th Aug

Link to post
Share on other sites

Oh dear, I'm sorry to hear about your difficulties - it is such a worry isn't it (been there!!). Do you mean you are having difficulty making payments on this loan we are talking about?

I wouldn't be too hard on your husband - it's very easy to get into a situation and look for the easiest way out. As I said, LTSB are one of the more responsible lenders and the fact that they granted an unsecured loan rather than secured is a measure of how they see your ability to pay.

 

If your are having difficulty with payments on this loan - then your husband should contact LTSB and ask for their help before they take any action.

 

In any case, now you have found CAG you will get all the advice and support you need. There is always someone around to answer questions and point you in the right direction. You musn't be afraid to ask, no matter how trivial you think it is. You are among friends who have all been in similar (if not worse!) situations and know how to help.

 

If I have been of any help, please feel free to tip my scales.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Thge bank would nornally credit score on household income - so in this respect your income would be taken into account.

 

Are there any charges included in the loan? Follow the link in my sig to claim them back and the interest.

 

Is this your only debt?

Consumer Health Forums - where you can discuss any health or relationship matters.

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No not the only debt, my husband had two credit cards about 15,000 and another joint loan that I knew about agreed and signed for 13,000. I have sent for cca's and SAR so will wait and see.

I just hope I have all the facts now, I have signed up with payplan and moved bank accounts. I did get charges back from natwest £2500. My mortgage is huge and I think I am going to try to move, down size as we are only paying our interest at the moment. I am really scared to make the wrong decisions.

I feel ok now I am in control and have the facts but will need some marriage counseling lol

Won NatWest. Bank charges returned £2,500 November 2006

 

S.A.R - (Subject Access Request) Littlewoods April 2007

Ombudsman complaint July 2007

Littlewoods admit no CCA agreement

Refuse to refund PPI

Letter to TS August 2007

 

SAR Lloyds August 2007

CCa lloyds August 12th

SAR and CCa Halifax 12th Aug

Link to post
Share on other sites

Glad to hear you're taking control of things. However, it is bound to put a strain on your relationship - if you can avoid blaming each other it will make things easier to deal with - the deeds are done and nothing can change that, it's the future that matters now, not the past, and you've taken the first steps in sorting things out. Don't be afraid to embark on counselling - it can be very helpful, you have to stick with it though, to get the best result.

 

Good luck, and keep posting for help and support from the CAG.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Share on other sites

Thanks Ell

 

Thats really good advice

Won NatWest. Bank charges returned £2,500 November 2006

 

S.A.R - (Subject Access Request) Littlewoods April 2007

Ombudsman complaint July 2007

Littlewoods admit no CCA agreement

Refuse to refund PPI

Letter to TS August 2007

 

SAR Lloyds August 2007

CCa lloyds August 12th

SAR and CCa Halifax 12th Aug

Link to post
Share on other sites

You're welcome, anytime:)

 

It's always nice to know when you've helped someone - feel free to tip my scales

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Share on other sites

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