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Found 3 results

  1. I have been to the Pandora shop in the Trafford Centre in Manchester tonight to purchase a bracelet, safety chain and cleaning kit. Tried to use a gift card I got last year for my birthday. Lady scanned the card and it showed the card was valid till 23.09.2021. Balance on the card was 50.00. Available balance was NIL. Lady said they are only valid for 12 months and showed me the date written on the reverse saying 23.09.2017 and where it clearly says on the card 'Valid for 12 months from date of purchase'. She said it obviously isn't down to them, it is the card issuer, but she coul
  2. @PANDORA_UK Hi there, I would like some advice please. Last week I purchased a 'Abundance Of Love' ring from Pandora UK on their online store for my daughters 16th birthday which is this coming Thursday. The cost in the sale was £19 plus £5 delivery. Today I received a parcel from Pandora. In the parcel is my invoice for the ring at £19 and delivery £5. However in the parcel there were two jewellery boxes. One had a necklace and pendant in. The other had 5 x Pandora charms in. After looking on the website I estimate the cost of this order around £300-£350.
  3. I have a Pandora bracelet and over the last 18 months have collected loads of charms, having them as birthday and Christmas presents. I've probably got about £800 worth of them . The bracelet is out of the standard one year warranty (by 7 months), but recently despite only being worn for special occasions, it broke and fell off my wrist. Luckily I was at home so didn't lose anything. The bracelet itself is in excellent condition, in fact only days prior to this I had it professionally cleaned in a Pandora store. I've taken it to two jewellers and both say its cl
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