the only one making this stressful is yourself
that far to long and in depth
I suggest you follow what I posted in post 18
Here is a final draft that I'm sending off. Thoughts? Better than my first draft?
I am writing in response to your letter dated the 16th of January 2020 where you requested a response within ten working days in regards to case number xxxxxx. I would firstly like to sincerely apologise for the incident that occurred on the 15th of January 2020, where I was made aware to be potentially committing an offence but I’d like to assure you that I did not have any intention to evade my fare.
I have pre-existing medical conditions which are relevant to the incident. I wouldn’t have at any point attempted to exit the bus at my destination without attempting to pay if I was aware that I had not already. I did offer to pay once I was made aware by the officer but was told this was not possible. Due to feeling very intimidated at the time I did not want to press the matter.
I suffer from chronic fatigue, severe depression, social anxiety and generalised anxiety. Last year, I had to quit my job as a result of my poor health and am currently unemployed in receipt of Universal Credit. My condition affects me to the point where I have difficulty getting out of bed, moreso completing basic tasks. I am in a constant state of physical and mental exhaustion. As a result I have poor concentration and memory problems- this affects me in every part of my life. I have walked into traffic many times because I was unable to concentrate on what I was doing.
In particular, going outside is an extreme struggle for me; I am constantly fatigued, disorientated and frequently in a state of panic (anxiety attacks). Despite this I am trying to venture outside more to aid my recovery and eventually rejoin the workforce. My social anxiety causes me to feel panicked and disoriented when I board buses, as I feel like people are staring at me.
At the time of the incident I was moving home which was extremely stressful and exacerbated my mental and physical health. I had just a few days to move and I pushed past my limits with completing this quickly. I had to transport my belongings one box at a time via bus. I immensely struggled with this as I was fatigued, sleep-deprived, stressed and felt anxious about people looking at me. I boarded carrying a heavy box with both arms and I thought I had successfully tapped in, without realising that I hadn’t. I apologise for this mistake, but I must stress that it was not intentional. In hindsight, I wish I had paid more attention to my surroundings.
The incident itself and prospect of conviction has had a disastrous effect on my mental health. A criminal record would hinder any future prospects when my health improves and I want to start looking for work. It would prevent me from visiting or working in the U.S- which is a dream of mine, despite my current circumstances. Any ambitions of recovering my health would be shattered if I had to go through court proceedings, and even more so if I were convicted. I am doubtful that I’d mentally recover.
As can be seen from I have attached my Oyster and contactless card history as part of my evidence that I had paid for buses just the day before, and have paid for travel since.
To prevent this mistake ever happening again I now purchase a weekly bus pass and always prepare my card in hand and board at the front of the bus, despite my anxiety. I am also applying for a Freedom Pass.
I have no previous convictions and am an honest person. I am aware that this is the second occurrence of a similar nature within six months, and I am incredibly sorry for this. I will make sure this never happens again with the steps mentioned above. My GP has provided a supporting statement to confirm my current medical conditions. I can also ask my housing officer to confirm the dates of my move if you require further supporting evidence.
I plead for the chance to pay immediately for my unpaid journey costs and also reimburse TFL for any necessary administrative costs. I am sorry for any and all inconveniences caused by this matter. I have not at any point wanted to be someone who is contributing to TFL’s growing issue with fare evasion. I have great respect for all the staff that work on the network and aware it’s not any easy job.
I have included evidence of the following: Fit notes, NHS Sleep study appointment, NHS Talking Therapy assessment summary, NHS iapt appointments, NHS Spine Advisory Group session appointment, Universal Credit health assessment appointment, and a supporting statement from my GP.
I have also included my travel history on both my oyster and contactless debit card.
I look forward to your response and hope this matter can be resolved amicably by an Out Of Court Settlement without the need to go through the courts.
I please ask that all future correspondence is sent to be aware of my new address noted at the top of this letter.
I am thankful for being given the opportunity to explain my circumstances.
ditch the bits in blue
add the bits in red.