hi bazooka, my uc stopped when i started receiving my state pension and they just stopped taking the repayments back till now just over 3 yrs later they send me a letter.

hi all, iv just received a letter from dwp about what i believe to be an advance payment for uc i had in june 2018. i think the sum was £600 of which i paid 4 monthly payments of £50 from my benefit. i started to receive my pension in nov that year and it seems no more money was taken so they are saying i owe £400 to this date. am i still liable for this amount after over 3 years ago. thanks.

yes craig. the option on the phone.(thinking of leaving virgin media.)

tried that on the phone can get it cheaper with sky. they dont want to know.

iv been a customer of virgin media for the best part of 15 yrs. i reached the pension age last year when my bill was £28 a mth. it has now gone up to £37 a mth of which they said they can give me a £2-50 loyalty discount. my loyalty discount was about £7 before but cannot have that now. a new customer can get it for £30 at the moment for 12 mths then £37. i know of cheaper options but don't know what they like. any recommendations out there. i just need the broadband not the phone line. thanks bob.

hi everyone. my 6yr old granddaughter has just been diagnosed with type 1 diabetes. she needs 5 injections and about 6 blood checks daily and a check in the night. as you can appreciate this is all new to us, but someone has mentioned that my daughter could get help with DLA and possibly carers allowance. could anyone advise please. thanks.

no thoughts from anybody. ?

yes he did pay by card.

hi all, i am on here asking for some advice for a friend. he bought a renault traffic auto van just over 4yrs ago new. 1st year the g/box played up when it kept jumping out of gear. he took it back and they said it was the clutch in the box and repaired it.? ever since the repair it used to judder on pulling away which has gradually got worse..last week he broke down in london and had to be towed back to renault..when they looked at van and plugged in to machine they said they THINK it is the clutch because all his fluid had gone but can't be sure.the price for this job will be £2075 of which they wanted 75% up front. after doing the job they phoned to say it was done but had not cured the problem and they now THINK it may be the robotics which they cannot be sure until they change at a price of £2060. the van is 4 1/2 yrs old and 6 months out of warranty and has done 58k miles.meanwhile he is renting a van for £250 a week of which he has had for 2 weeks so far and it looks like renault want the van for another 2 weeks also. any advice on this as it don't sound right to me.

hi all, we took that route with the vf rep but settlement figure was not acceptable. what lowell are asking for now is a figure of £198 for a contract that was used for about 6 wks with nothing but trouble and being fobbed off by VF. even had phone changed at apple because they said it was the phone and it wasn't. i think daughter is going to offer then £10 a mth. will see what happens. gripper.

it was a contract that she had no joy with regarding no signal and being cut off when you rarely got one. all made known to vodaphone where they said they tried everything and it wasn't them, also had phone replaced by apple. simply put the signal was crap and number not been used at all. regards bob.

so do you think the best thing to do is pay up on this one. thanks.

hi all, daughter just received a letter from lowell who say have taken over the debt of an unpaid vodaphone bill. have read on internet that when they do this the debt it extinguished, is this right or how do we stand. regards bob.

hi all. this is ongoing and was being sorted out by the vod rep lee. cutting the story short there were 2 contracts taken out by my daughter and my wife, who both had the same problems. my wife who had longer left on her contract got a settlement figure of if she remembers rightly was about £108. my daughter is being asked for £227.88 which we don't think is fair. s o it won't be paid. if it was around what my wife paid then not a problem. gripper.

the bottom of the letter where it is signed says [email protected] so i assume its ardent credit. gripper.

hi all. my daughter has received a letter headed :- Debt and Revenue Services, about a vodaphone account that hasn't been paid because of the very bad service and reception she got for about the 3 mths she used it. the letter has written on it that it is a Home Visit Notice. what powers if any do these people have to recover the debt. regards gripper.

hi all, just to let you know whats happened so far. lee (vodaphone rep) has sorted out the cancellation of my wifes contract for an acceptable fee which my wife was happy about. so i thank lee for that. hope you can do similar for my daughters contract. thanks bob.

hi all, had a couple of calls from lee about 2mths ago and posted another message last week but no replys.. since posting this my wife has paid another £126 and my daughter had letter from ardent credit services asking for £329 for 2 phone contracts that are still not being used because their crap. can anyone suggest what to do next as before we know whats happening these contracts will have been paid up for a useless service. any help would be appreciated. regards gripper.

ATTEN LEE PLEASE. hi lee, its been a while since we have heard anything and i appreciate how busy you must be with vodaphone problems but my wife has paid another £126 since bringing the problem to light. my daughter has had a letter from ardent credit services to pay !08.76 which i believe they are taking £5 a week. or £329.03 to cancel early. this is not agreeable so need to know what you are doing about it. regards bob.

for atten lee vodaphone...... hi lee been nearly 3 weeks now since you speaking with my wife and daughter. anything to report. regards gripper.

hi all, just a quick update, lee phoned 2 weeks ago today, said will look into it, hav,nt heard anything yet, will let you know when. gripper.

LEE sorry i missed your call can you try me again please. regards bob.

hi rebel11, dont worry will definately let you know the outcome. looking at getting these cancelled as the only option really as the service has been disgusting to say the least and the people at vodaphone that my wife and daughter have spoken to have done nothing but fob them off and have not really got a clue. the only awkward thing is is how far will my family members go. if it was me id go all the way. we are talking over 1k here i think for both contracts left to run that they are no longer using. we,ll see. lee from vodaphone is phoning me today between 2.30 and 7.30. thanks gripper.

when i go through to the vodaphone page whose details should i put in either my wife or daughter or do it twice or does it not matter.

hi all, my wife and daughter both have vodaphone contracts. daughter has about 10mths left, wife about 15mth. they have had nothing but trouble with signal and a numerous amounts of calls to vodaphone. they were constantly losing signals and being cut off mid call. daughter was losing wifi signal sitting 15 feet away from box and not always knowing it and a couple of times had 50 and 60 pounds added to her bill for internet use. when she phoned them they said they would sort out the signals for them both but nothing changed. phoned again and they said it must be the phones. i have the same one on t.mobile and have never had a problem. took them both back to apple and got them changed but no difference. when my daughter phoned again they advised her to upgrade her contract from £33 to £47 which would give her more internet and 4g.she paid that for 6mths or more and in that time was still useless and never got 4g at all. when she phoned again recently she was told that her iphone 5 was not compatible with 4g which is total rubbish also. that was the final straw for my wife and daughter and they have both now gone out and got contracts with someone else and have not had a problem in the last 2 weeks. can they get out of them contracts as they was not getting the service they were paying for.if not is there anything they can do. regards gripper.