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Topham

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About Topham

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  1. I sent the enquiry twice and it never give me a reference number
  2. Yes I have the proof It's been an ongoing issue for the past 3 months being charged for data over 12gb when my bundle is 20gb Yes I have already sent a letter saying official complaint and account in despute It was sent recorded delivery on 28dec15
  3. yes I've done this, I've just emailed everyone mentioned above and also filled out the online web escalation form
  4. yes I've emailed them this evening I'm hoping to get something sorted. i can't see why they can't sort it out when they are presented with evidence to show they are in the wrong
  5. I have been charged again for DATA usage on my vodafone account i used 16.5GB of data. and my allowance is 20GB of data. I have documented proof of this. So up till the point a data test drive was added to my account i was within my allowance. The problem is vodafones system haven't updated and in doing so they have been billing me for everything over 12GB. So i go out and get a new contract after being told it would sort this problem out, and notes even a new connection didn't sort this out. so i returned the phone to the store and ported my number out and went with 02. Th
  6. I have been with vodafone for years so would like to think I'm a valued customer. I've never had problems up until now. I switched in september from a 2 year contract to a sim only contract. In my bundle i was meant to have 20GB of data. In my old 2 year contract i had 12GB of data. Anyway whats happened is that when they have changed my tariff, one half of vodafone system says i am entitled to 20GB of data, yet the other half of there system has been changed to reflect. So whats been happening is that every bit of data that i go over 12GB is being charged for. So last month i questioned
  7. where would i find a template for a sb letter
  8. Yes must be the cca then and ok happy days
  9. OK GUYS. JUST RECIEVED THIS OF THEM AT MKDP THE ACCOUNT IS WEKK INTO THE STAT BARRED PERIOD HOW DO I PLAY THIS NOW? DO I SEND THEM A STAT BARRED LETTER? THEY HAVE CREDITED THE 1 QUD FOR THE CHEQUE I SENT REGARDS A SAR. THEN WHEN I KICKED OFF THAT THEY ARE NOT ALLOWED TO DO THAT THEY REMOVED IT FROM THE ACCOUNT BUT IT LOOKS LIKE I MADE YMENT WHEN IN FACT I HAVNT
  10. doong some research im assuming seen they lee referring to carey v hsbc does this apply to me this paragraph Carey V HSBC Bank plc [2009] EWHC 3417 (QB) (23 December 2009) "108. Accordingly, I conclude that Reg. 7 requires *a copy of the executed agreement in its original form *as well as a statement of the terms as they are at the time of the request."
  11. Ok Ive spent the afternoon reading I was under the impression the signed copy of my credit card application is in actual fact a signed copy of my CCA. Which according to dx in actual fact is just a signed copy of the application form.That's one of my confusions And obvs the second is with the sb date, which I'll just wait a bit longer
  12. I'm just worried as well the next letter could be a copy of the CCA and then a court order I'm getting married this year and don't want any hassle
  13. Ok so how will I know when it is sb properly, how do I work it out I think then I can rest a bit better knowing that's its sb
  14. So the CCA is the Credit card application form, that barclaysbhave provided. I have to wait for this same thing to be provided by MKDP and until then there nothing that can be done about court with that respect. And with regards statue barred debt, according to the limitations act it's 6!years from last payment or from when I admitted in writing to knowing about the debt, and in my case I havbt and its over 6 years, so therefore its frowned upon having MKDP chase me for a debt that is stat barred, but I have to j form them in writing and ask them to stop chasing me just as they can
  15. Awwww really wish I could just send one letter and that would end it all! All the advice had been great so Far What would there next move be from here? Another fishing letter or a court letter CCJ thingy which I've read in other subjects happening
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