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Andrea1967

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About Andrea1967

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  1. This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 09 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. This is the enclosed response form that also contains a QR code though I don't have means to scan it. NRAM PPI REVIEW RESPONSE FORM Name: Mrs XXXX NRAM Reference: T3G_nos. here. Contact tel no._________________ Best time to contact (between 0800 - 17.30)_________________ Having read your letter dated 17 February 2012 I woud like you to review the following areas of the sale of the PPI policy attached to m personal loan with Northern Rock (please tick each area you have concerns in): There is then a table set out headed up Issue with a list of issues and next t
  4. PAGE 2 & 3 OF LETTER What to do next Please take time to read the key points set out in this letter and contact us, either by phone on 0800 294 6744 or using the response form at the end of the letter, if; you think that any of the issues may apply to you; you have any concerns regarding the purchase of your PPI policy and whether it was suitable for your needs; or you have any questions about the sale of your PPI policy When calling please have the account details to hand as these will be used to confirm your identity before discussing the account with you. (no
  5. PAGE 1 OF LETTER 17 February 2012 THIS LETTER IS IMPORTANT AND REQUIRES YOUR CAREFUL CONSIDERATION Dear Mrs xxxx We recently tried to contact you in relation to your payment protection insurance policy (PPI). The contents of the original letter are below. (note I don't recall receiving this letter at all) This letter is important and you should take time to read it and consider your options. If you have any queries in relation to this letter then please contact us on tel 0800 294 6784 or write to us at NRAM PPI Review Team (PO box address as provided). If you have recently
  6. Hi Dx. Thanks for looking at this. I don't have facilities to scan but can probably do it in the week. I can type up the content fairly quickly if that would help in the meantime. Letter is from: NRAM, NRAM PPI Review Team, PO Box 68596, London, EC2P 2LA Tel: 0800 294 6744 Each page is footed with Northern Rock (Asset Management) plc - Registered in England and Wales (Company no. 3273685). Registered Office - Northern Rock House, Gosforth, Newcastle Upon Tyne, NE3 4PL., Authorised and regulated by the Financial Services Act. The letter is signed by Robert Thackeray, Head of
  7. Thanks for your reply. Another post here entitled with NRAM in the title refers to something similar and says they are offering to do it for 30%. It's an odd letter as on the face of it it appears correct and proper but then when I re-read it is very bland - no personal account details and no confirmation whether I had PPI or not. I could almost interpret it as a cold call touting for me to appoint them to look into it just based on the fact that I'm on a list as someone who had a loan. Not sure whether to respond or start the process myself. Hence just wondering if anyone el
  8. I received a letter dated 17 Feb from Northern Rock Asset Management PPI Review team. The letter states that I was sold PPI during the period 14 January 2004 and 18 March 2008 and invites me to request a review of my policy. They provide a checklist where I can select the possible misselling criteria that might apply to me. My memory is sketchy about the loan I had with Northern Rock and I think I paid it off early. I have no recollection of taking out PPI as it would be something I would generally decline. My initial thought was that this was a genuine attempt by NRAM to re
  9. I emailed them just the other day with the same question as OP. They replied really promptly (29 Sept) as follows: Thank you for contacting Metro Bank Mrs xxxx The initial stage of the account opening process will require you to be in store due to security reasons as all our customers set their own passwords and PINs. After that you are free to access your account online from wherever you please we also offer telephone banking. I hope this has answered your question. Any further questions please do not hesitate to contact us. Have a great day. Enquiries
  10. Seems they are some kind of government sponsored employment agency trying to get a fee by whatever means. They must need the money if they can't even pay travel expenses for their clients. Have you or your manager seen the form that needs signing? If they keep up this harassment it might be worth asking them to provide a copy then depending on what it asks for, return the form unsigned with a covering letter stating the facts eg. in no way shape or form did TNG find or assist you in securing your current vacancy. It's very suspicious that they turn up with the form and leave with
  11. Always send items recorded. That's your cover with paypal. If a buyer claims they didn't receive it my step mum tells me you just tell paypal the recorded delivery details. She sells on ebay for a living and always sends recorded. Have you looked at gumtree for selling - I think it's free. I've sold odd bits and pieces of my own over the years on ebay and not had any problems. The latest thing now though is, Paypal are holding your money for 21 days or until you receive positive feedback (whichever is sooner) until you build up a bit of a history. There are discussion forums within ebay
  12. Letter sent to Nationwide today (by email to Graham Beale) 27 August 2010 Nationwide Building Society Dear Sir/Madam Flex account: xxxxxx I am writing to express my concerns about the way my account has been handled. I should point out that I have previously been advised only to deal with you in writing. It was only when the situation was becoming increasingly urgent that I decided to telephone. It is my view that going against this advice has not served me well. You will recall that I entered into difficulty following a spate of ba
  13. To finalise this matter, I ended up ringing them and am on a payment plan to pay of the bill at £55 per month. It will take forever. Eon are currently charging me a similar rate so I am still paying less than the £149 per month I was paying on direct debit to npower. Not too happy with the tarrif from Eon either. They promised me I would be on much lower than I am with Npower and one of them is about the same! Another call I guess! I think they are all the blooming same!
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