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    • retailer said they'd speak to dpd on Tuesday. I don't want to screw the retailer because they were doing me a favour by fixing it for free  I hope dpd will refund them so they don't lose out. Will keep you guys posted. 
    • Well, we live on the same road so it should be the same postcode. When I spoke to dpd and asked why were my neighbours' address not on the list and she said maybe they're not of the same postcode and I checked and they definitely were. Not to mention, delivery instructions are supposed to override actual customer's address which is why they asked for instructions I thought.
    • again a quick google search states Appeal a DVLA fine - GOV.UK (www.gov.uk) i would not be appealing mind. it's only a summary charge which they rarely do court on and pass out the powerless DCA's whom are not bailiffs they have 6mts. see where they go. as you've sorn'd it will probably be nulled. dx  
    • There are a number of reasons why you may not have been issued a notice in the post within 14 days. If you were stopped by the police it may have been given verbally. In the case of speeding offences, the police may issue you with a conditional offer of a fixed penalty of 3 points and £100.00 fine by post or an offer of a speed awareness course. If the offence is considered too serious for a speed awareness course or fixed penalty you may be charged with an offence which normally occurs by way of the issue of a Single Justice Procedure Notice. If the vehicle within which the alleged offence took place was registered to another person or company there is technically no need for a notice to be issued to the driver. After the police have obtained details of the nominated the driver, they will normally send the notice to them, although there are no time limits within which they must do so (provided that the notice was received within 14 days by the registered keeper of the vehicle). In such circumstances, a person may receive a notice several months after the alleged offence too place but still be prosecuted. A Guide to a Notice of Intended Prosecution | Motoring Offence Lawyers the above copy n paste link has purely been copy n pasted here to inform you of the regs, which you could have done yourself by, as this is, a google search......... we do not ever recommend using such offered webservices! dont dx    
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi everyone.

 

I joined these forums back in May and have received some invaluable help. I just thought I should formally introduce myself to some of the other regulars and to any future recruits. I thought this post would quickly get swamped in the main intro section and doubt many of you would look in there that often. Also, as this is where I am inevitably 'lurking' I decided to post here.

 

I experienced some serious bad health when I was younger (specific physical health problem) and in combination with University and general 'stupidity of youth' I built up some considerable debts. I think I ended up owing about £25,000. I somehow managed to service these debts for a couple of years after University, but bank charges eventually sent me under. Everything just collapsed and my health problem deteriorated and I suffered a lot mentally. I just couldn't cope and buried my head in the sand. My debts are now statute barred and I am going to start digging around my credit record soon and getting rid of any lingering creditors still hassling me. I will soon be in complete control (hopefully!) and can have a brand new start in my life. One thing at a time, slowly but surely. :) :) What I can say with a lot of conviction is never again! What a nightmare.

 

A year after my world fell apart it came to light that my elderly father had also built up some huge debts. Over £100,000! :o :o This had happened over a period of 20 years and he had somehow kept it hidden from my mum and I. He was also in a terrible state and his health suffered too. He took his share of the equity in the property and managed to clear a good chunk of the debts. I am now trying to help him get completely debt free. We have already battled and won one court case (with CAG help) and successfully defended a stat demand from another creditor through a CCA request. We have CCAed the remaining creditors and not one of them has come up with anything yet. Fingers crossed!

 

Neither my father or I are proud of what has happened, but you can't change the past. You can change the future though. The DCA's we have both encountered have invariably been very nasty indeed. Now do you put up with that like scared mice or do you fight back? I say you fight back. They don't have the right to treat people the way they do because they have had the misfortune or ignorance to build up debts. I am sure of that. They could and should behave a lot better towards debtors. My solution is ***EXPANSION***. That is what they must fear. They won't change until we hurt them. I sincerely believe that. The more people that get here the better. And remember it is the probably the most messed up that generally don't manage to get help. If you think you know someone with a debt problem mention this site.

 

I hope to build up my knowledge and stay part of these forums for the foreseeable future. I aim to completely resolve the affairs of my father and I and at the same time do my utmost to help other people. I also want to promote these forums as much as possible. Now I will do my best to behave, but I do have a habit of wading in with my size 25's. I can't help it though. I do hate DCAs' so much and have a lot more steam to eject. Not because 'they are DCA's', but because of the 'way they conduct business'. If I upset any of the good folk on here I am sorry. It is never my intention to upset anyone. Blame it on the DCA's for creating me, they have driven me bonkers! :D :D I will take criticism in good spirits though. We are on the same side.

 

Thanks.

  • Haha 2

What sort of world do you want your kids to grow up in?

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LOL. I already have my high horse mate. I will need it to trample on all those DCA's. We can do a 'Lord of the Rings' style assault together and slay some trolls. Death to the DCA's! Chargggggggge!!!!!

 

Out of interest. Have the DCA's made any efforts to clamp down on this forum yet? I think I have managed to keep my comments legal if people look at them closely.

What sort of world do you want your kids to grow up in?

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Someone here should be overseeing complaints that CAG Debt Action members have made. Maybe some sticky threads for people that have actually submitted formal complaints? One for ignoring telephone harassment letters, one for ignoring letters to stop chasing stat barred debt, one for bullying and intimidation etc.. When complaints are submitted to the OFT, FOS, TS etc. it should be stipulated that it is part of a CAG mass complaint and progress WILL be scrutinised. It would be easier to track everything and what results we are getting.

What sort of world do you want your kids to grow up in?

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If people have complained and if The FOS can actually get involved and take the complaint up.

 

Everyone should also ensure that the complain to The OFT questioning the firms fitness to hold a CC licence.

 

Maybe the debt action group should be 'target driven'? An organised fight would probably fare better. Starting off with a modest monthly target of 10 or something for each different type of complaint wouldn't be bad. I think people would be queueing up to compalin about ignoring telephone harassment letters for starters. Maybe just start off with that for now with a sticky for those that have complained and take it from there? I strongly support your stance sequenci of actively encouragfing everyone to formally complain. I think it would make a difference and the ball would soon be rolling. What have we got to lose?

What sort of world do you want your kids to grow up in?

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