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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bad debt - Help needed please to sort myself out


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Agreed. Macca I was in similar situation and close to bankruptcy but thanks to this site I am slowly climbing out of the mess. When you consider the interest and charges on credit cards, and the fact that the credit limit increases (or certainly mine) were most certainly irresponsible lending as I was paying the minimum payment on a number of cards and clearly was not in a position to borrow more!

 

I worked out that if i had not borrowed the money in the first place and waited for the BIG COMPANIES to pay us after 90+ days instead of 30 (self employed 15 years) I would not have any debt at all. We are all at the mercy of the big guys and it is time the worm turned.

 

Send your CCA requests Macca and if they can't find them - tough. And please don't let me see any more posts from 'holier than thou' people who have a nice fat salary to budget on every month and look down on those of us who have fallen on hard times. If I get rid of at least some of my debts because the lenders have not got their paperwork right I will not lose any sleep over it. I could go on - but I won't. ;)

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BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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If you send them to the DCA's they will refer back to the original lender - that is what happened with mine. So I think yes you should as they are the people claiming the money from you - the proud new owners of the alleged debt.

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

Link to post
Share on other sites

My friend who is insolvency practitioner advised me against doing an IVA because of the fees involved (a large amount of what you are paying never reaches the creditors). And also the creditors don't get their money until the end of the IVA period so they don't tend to like it either. It might be that you can make private arrangements with them (as I have done with mine) where they freeze the interest and you pay them a sensible payment each month which is directly clearing the debt. (This all went fine for me until my income dropped and some of them wouldn't accept a further reduction short term). But you might find that they will negotiate - it shows on your credit record as 'arrangement' and you might get defaults but it won't affect your job and is better than going bankrupt.

 

Or is it? If you go bankrupt and it is a no fault you will be discharged after 6-12 months. My IP friend suggested I did that but I was too scared and we do have a small amount of equity in the house.

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

Link to post
Share on other sites

No they can't come to your house - well if they do they are breaking the law. You have to remember as well that if the debt has been sold to a DCA they will have paid as little as 5% of the total value for it.

 

I was as scared as you 18 months ago. I gave my OH power to speak to them and he was really hard and negotiated the payments with them. I am now no longer afraid to answer the phone.

 

It is your decision in the end.

 

Is bankruptcy likely to affect your job? I would think unless you are in the financial services industry or legal profession it wouldn't make any difference. Lots of people in high ranking professions have gone bankrupt - in fact it is not seen as shameful anymore.

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

Link to post
Share on other sites

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