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I am new to this and need help with bank charges and benefits


vicky66
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Hi Vicky and welcome to the forum. There is lots of help on this subject available but just for starters, while I have a look for some more info for you, have a look at this post by Jailbird on another thread this morning.

 

Found this on MSE........may be helpful

 

Q: What else can I do if I am living on benefits?

A: If you rely on benefits for your main income, such as Income Support or Job Seekers Allowance, there is still possibly a way you can claim; though it relies on a slightly different law. All past claims have been based on contract laws but there is another law called the Social Security Administration Act 1992, which says that banks must not take charges from benefits as this money is needed for a person to live on.

If you are in this situation, contact your bank to tell them that you are living on benefits and it should process your compliant. If it still does not help, contact the Financial Ombudsman, but make sure you tell it that you are receiving benefits and your case will be dealt with.

 

Chris

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I think you are right about a claim involving benefits not being affected so just start you claim as normal. I will post a link for you now. You will probably be exempt from court filing fees and will have to claim using the n1 form direct with the court.

Have a read of the newcomers thread ( i will post it for you in a second) and it will guide you step by step. Just come back and ask any questions you have along the way!

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