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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Sea-sidelady V JD Williams


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I started a claim against a catalouge called JD Williams on the 2nd June.

 

I have filed at court and they have filed a defense.

 

The debt went to a company called 1st credit.

I contacted them for the S.A.R - (Subject Access Request) which i recieved, but was informed i had to file against JD as all the payments i made was to them.

So i did.

 

All letters were then between JD and myself.

 

But now the defence says...

 

The defendants primary case is that the claimant has issued proseedings against the wrong legal entity.

The defendant contends that any sums due from the claiment to the defendant were sold to 1st credit limited, and insofar as the claiment has made any payment in respect of such sums these would have been made to 1st credit.

And therefore the claiment can have no claim against the defendant.

 

 

I have double checked with 1st credit, the debt was passed to them but no payments were made to them, all payments were to JD.

 

1st credit have now recieved notice that the account is closed.

 

 

I am waiting for the AQ.

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Thanks Bookie,

 

Post has just been and i recieved a letter from their solicitors.

 

Basically it says...

 

It is not commercially valid to defend the claim, for their costs, they will pay so much.

 

They now state they have re aquired the debt from 1st credit

 

The claim is for £449.34, the debt is £376.77.

 

They want to use the amount to clear the debt.

 

I dont think so!!

 

This debt has been passed all over the place, apparently it was at a company called Mackenzie Hall.

I sent a cca letter on July 6th, and have yet to get a reply.

 

So i think i should now send a nice letter, to say i want the money in a form of a cheque.

 

Just a thought, but if i sent the cca to Mac Hall, and now JD have took the debt back, should i send another cca to JD.

 

 

They are still huffing and puffing about it not being their responsibility. But are offering to pay most of it...:confused:

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I have no intentions of stepping back, and with that pitch fork there!!!!:eek:

 

So in the morning, a new cca and the rejection letter will be winging its way to them.:D

  • Haha 1

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  • 3 weeks later...

I still havnt heard anything from this claim.

 

But i did send a SAR for another 2 catalouges i had with them, which i recieved a letter requesting more information and another £10.

 

So all this will be sent back, and we shall see how long they take to send the details.

 

I dont actually owe anything on these as i paid of Robinson Way in 1 lump sum just before i found CAG!!:(

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Recieved a reply from solicitor today.

 

Basically saying we will pay £376.77 to clear the debt, and will send you a cheque for £72.57 as this is the difference of the claim. Obviously a gogw!

 

They wont pay me the full amount as....

 

'You have no grounds to claim a refund of sums that you havnt actually paid.'

 

Erm.....im claiming the charges i have paid!! :rolleyes:

 

So off goes another rejection letter today.

 

Also it has been 19 days since i sent the cca letter, so this will be included in the rejection letter.

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Recieved another reply from The solicitors.

 

She has sent me a cheque for £72.57, and have cleared the debt of £376.77.

 

They state:

 

'The amount they have offered is the FULL amount claimed. £449.34, and are unclear why i still feel the need to pursue this claim with the court.

 

I can confirm the outstanding balance has been credited from the account, which is now consedered closed. And we have notified the court it has been settled.

 

In respect to the CCA, a letter has been sent to you in relation to your Data Access request.

 

Call me directly on this number if you have any concerns.'

 

So i will wait until i recieve the reply from the CCA to see what they have to say. Although i am expecting they will be trying to get around it!

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Recieved an AQ today from the court, and i have to have it in by the 30th August.

 

So as far as JD is concerned the claim is done. I dont think so!!

 

I havnt heard anything back from the CCA i sent, so now that has been 22 working days.

 

Another rejection letter stating they cant take the money from the charges to pay off the debt as they havnt produced any paperwork.

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I have decided im happy with the claim as it is. They have cleared the debt which, after all is what i had to do anyway.

 

But i am still going after the removal of the default!

 

The CCA runs out on the 7th September, so i have the letter ready to send them on the 8th.

 

So i have half won so far...:rolleyes:

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Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

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Thanks Gizmo, ;)

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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