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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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KevinBacon v Lloyds TSB ***WON***


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I just had a letter from SCM and they have offered full settlement of my claim!! woooo! :D :D :D

 

only I see they have their proverbial tails between their legs and I am thinking of requesting a further payment for additional interest that would be earnt had the claim reached its court date + a sum of £500 as a gesture of goodwill from lloyds as means of compensation for unnessecary distress and hardship caused during the period of excessive charges

 

 

What do you guys/girls think about this?

*Court date set for 20th Aug*:eek:

*Lloyds TSB defence filed 14th May 2007*:mad:

*LBA sent 2nd April 2007*:cool:

*Prelim sent 5th March 2007*:D

*SARS sent 26th January 2007*:rolleyes:

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Whilst I think it is good to win against the banks I am not sure about going back to them after they have offerred to settle your claim in full and asking them for the interest earned should it have reached its court date.

 

I feel that they will say that the offer that they have made is in full and final settlement.

 

However if you have already lodged court papers then yiu can reject the offer and then let the case take its course throoghj the courts and then, hopefully, will get the interest.

 

Finally I do not think that they will wear the £500 claim for ditstress and hardship.

PPMAN159

 

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hmmmmmmm but they will have greater costs if it does go to court clearly as they have stated this as the reason for settlement in the letter, so just how much would it cost them and to what point would it make sense from a finacial perspective to settle out of court?

*Court date set for 20th Aug*:eek:

*Lloyds TSB defence filed 14th May 2007*:mad:

*LBA sent 2nd April 2007*:cool:

*Prelim sent 5th March 2007*:D

*SARS sent 26th January 2007*:rolleyes:

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If it goes to court and you win then LTSB will have to pay you back not only the charges but also the 8% interest and the court fee.

 

So it is in their best interests to settle prior to court.

PPMAN159

 

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they have offered it including the 8% interest and £120 court fee, £100 allocation fee (which i didnt have to pay in the first place).

 

I just think that it will cost them alot more even if i request an additional 10/15% extra for compensation, it would be better to pay than go to court and still lose and end up paying the barristers fee etc

*Court date set for 20th Aug*:eek:

*Lloyds TSB defence filed 14th May 2007*:mad:

*LBA sent 2nd April 2007*:cool:

*Prelim sent 5th March 2007*:D

*SARS sent 26th January 2007*:rolleyes:

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can this thread be merged with my original?

 

http://www.consumeractiongroup.co.uk/forum/lloyds-bank/59969-kevinbacon-lloyds-tsb.html

 

as I guess i've won now ;)

*Court date set for 20th Aug*:eek:

*Lloyds TSB defence filed 14th May 2007*:mad:

*LBA sent 2nd April 2007*:cool:

*Prelim sent 5th March 2007*:D

*SARS sent 26th January 2007*:rolleyes:

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