Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Advice sought ~ Thames Credit / YES car credit


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6165 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Always the optimist :)

 

Kinda look forward to the post arriving these days :wink:

 

Have a great weekend Red

 

Mike

 

Hey Mike you mean you kinda look forward to the post NOT arriving!

Have a great weekend too (no post on Sundays though;) )

Red

Link to post
Share on other sites

  • 4 weeks later...

not heard anything on this matter for a few weeks & thought you'd like an update

 

Thames are now well into in default so I've cancelled my DD.

 

Shortly after, muppet from Thames phones demanding I talk to them about a serious matter on the account, I inform them that they are not to call again as they are harrassing me by phone & to put anything they want to say in writing. I hang up & then e-mail this off:

 

ACCOUNT NUMBER: $$$$$$$

 

THIS COMMUNICATION IS NOT AN ACKNOWLEDGEMENT OF ANY DEBT

 

Dear Sirs

 

I am writing in relation to the telephone call that I have received from your company, which I deem to be personally harassing.

 

We have verbally requested that these cease DURING your call this morning.

 

I now require all further correspondence, if any from your company to be made in writing only.

I am of the view that your harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

 

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

 

Be advised that any further telephone calls from your company will be recorded and will result in immediate complaints to OFFCOM, the TSO & the OFT.

 

I also refer you to my recorded letter dated 3rd July 2007 signed for by K.Good at 08:30 on 5th July which you have obviously chosen to ignore.

 

As you have defaulted on my request under Section 77(1) and Section 78(1) of the Consumer Credit Act 1974, this account became unenforceable at law on July 9th 2007 and it is now my intention to refer this matter to the enforcement authorities.

 

Yours faithfully,

Me

 

 

I've now received a letter dated the day before the call saying that they are "very concerned that we've cancelled the DD" & that "it is imperitive to contact them without delay to discuss this cancellation as our agreement has been breached".

 

They go on to say that if they do not hear from me as a matter of urgency then they will return the account to their collections division.

 

I guess that means threats, threats & more threats...

 

when will these people learn :wink:

 

 

 

 

 

RBS Tesco card ~ CCA halted 1st Credit in their tracks :D Halifax bank ~ claimed £900 charges, threatened with LBA & got a refund :grin: :mad: Abbey ~ reclaiming bank charges & clearing default. 6 months later & getting letters from Abbey apologising for the delay. They've even invited me to complain to the F.O.S so I did...... 4 times ;)

Link to post
Share on other sites

They go on to say that if they do not hear from me as a matter of urgency then they will return the account to their collections division.

 

 

Ooh scary - not.

 

This is just demonstrating that they are becoming frustrated because in reality they know they can't enforce the debt as things stand.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...