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where to send prelim letter

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I was just wondering wether ive sent my letter to the correct address. I have sent it to my local branch, and now get the feeling that i should have sent it to their offices in london, oh yea im with natwest by the way.

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Your local branch is fine. It's not your fault if their offices are incapable of talking to each other. You serve notice at your local branch anyway, so it's probably the best place to send it. If you receive a reply from a different office, communicate with that one in future, until you raise your claim.


Good luck.



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