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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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lolypop v halifax ***WON***


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hi

everyone hoping for some much needed help and advice. am trying to claim back approx £9000.00 have just discovered your fantastic website, have been going it alone thus far with some template letters obtained from a friend. i think i am at what you call the LBA letter,am just about to post it tomorrow. would like to no if anyone has been successful with a similar size claim; are there any differences, costs etc all advice and pointers would be greatly welcome thanx

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hi michael browne thanks for them links, i,ll check them out. just a bit worried about that courtcase at the end of the month i cant remember the guys name v natwest, thats the last thing we need right now a negative precedent being set.

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it,s money in the bank as they say tilly 49 have you already got yours spent i know i have ha ha. thanx overflow i know what you mean i,ll be paying more attention from now on

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thanx mackem67 also i,ve listed overdraft interest in the same column as the charges with statutory interest in a seperate column is that correct i wasn,t sure it,s a big learning curve but i know it,s going to be worth it when i get my money back

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ye am no bill gates either i used micro excel from vampiresses link it was ok but was a little unsure over the interest, but if you think about it overdraft interest is a bank charge but just a small one, depends how big your overdraft is i suppose i only have a small overdraft therefore small charges, but they made up for that with a lot of charges

 

thanx for your input guys n girls

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thanx MB i was reading overflows thread when i realised i was,nt supposed to reveal stat int 8% never mind. will have to cut the errors out if i,m going to win but i,m prepared to see it through to the end, after all it is my money. also i don,t know if was clear i did,nt ask for repayment of stat int i just forgot to conceal that column thanx again MB

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thinking ahead to poc on N1 problem is have been with the halifax that long cant remember when exactly i joined ha ha i reckon im losing it. its well over 10yrs any suggestions feel a bit silly calling the bank as im sueing them ha ha my daughter calls me the goldfish blink and i,ve forgotten it so over a decade ago absolutely no chance.

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thanks tilly i,ll do that got a letter from halifax today, ha ha could,nt believe it i actually had butterflies as i opened it. false alarm it was my new password for my online banking, the anticipation was unbelievable. suppose the closer you get to issuing the more nervejangling its going to get, felt a bit weird i wasnt expecting that. just goes to show you are stepping out of your comfort zone and you know it

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yes do. real good news from clauds31 wasnt it, wont be long now tilly i,m working hard on my preparation for N1. doing a lot of reading till very late most nights it does get addictive ha ha struggling to get out of bed for work mornings

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can anyone help just filling N1 form out a bit unsure of summit in POC when they ask about dates on claiming stat interest from too, do i put the date of the first charge on my schedule too date of issue hope someones awake

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Hi overflow, sorry for the delay replying have been mucho busy the last few days. still awaiting notice of issue from the court i reckon it,s not just the banks who are snowed under i should imagine the nations county courts are as well expect our patience will be tested. I,ll keep you posted. Question for anyone how does the buddy system work, also do you only need a buddy when you get a date for hearing

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:mad: HI guys i,ve been keeping a bit of a low profile lately, counting down the days till i will be counting my money. :mad: I filed in the CC on the 31st may, give it a couple of days till deemed served i thought, been patiently awaiting the arrival of the notice of issue, letter arrived today, by my calculations the bank would,ve had till 16th to acknowledge if not i win ha ha so i thought. :o was shocked to find my claim will only be deemed served as of tomorrow:mad: :mad: :mad: yes very mad!!!! the courts had my claim for nearly two weeks whats their game, i,ll have to raid my piggybank for my trip to the big smoke this weekend(fingers crossed) to see the kids in the final of Britains got talent. Has anyone else been held up by the serving process?? probably be mid july now AHH!!
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:confused: your right moneyhelp i,m normally so laidback i,m horizontal, i was,nt expecting any holdups from the court, from the bank yes but not from them, also i was roughly on the same schedule as tilly so when i heard tilly had a settlement this past week i think i took it for granted, :) Ah well not to be. We,ll get there in the end.

 

regards lolypop

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