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    • Few tweaks as the run order was completely messed up and the main point of your defence (reconstituted agreement) pushed to the bottom of the statement.   I, XXXXXX, being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim and further to my set aside application dated 1 November 2022. 1.The claimants witness statement confirms that it mostly relies on hearsay evidence as confirmed by the drafts in person in the opening paragraph. It is my understanding they must serve notice to any hearsay evidence pursuant to CPR 33.2(1)(B) (notice of intention to rely on hearsay evidence) and Section 2 (1) (A) of the Civil Evidence Act. 2.  I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much reduced cost to the amount claimed and which the original creditors have already wrote off as a capital loss and claimed against taxable income as confirmed in the claimants witness statement exhibit by way of the Deed of Assignment. 3. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights.  This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information).  The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 4.  I became aware of original Judgement following a routine credit check on or around 14th September 2020. 5. The alleged letter of claim dated 7 January 2020 was served to a previous address which I moved out of in 2018, no effort was made to ascertain my correct address.  I have attached a copy of my tenancy agreement which is marked ‘Appendix 1’ and shows I was residing at a difference address as of 11 December 2018 and was therefore not at the service address at the time the proceedings were served.  I have also attached an email from my solicitors to the Claimants solicitors dated 14 July 2022 which was sent to them requesting that they disclose the trace of evidence they utilised prior to issuing the proceedings against me.  This is marked ‘Appendix 2’. The claimants solicitors did not provide me with these documents. 6. Under The Pre-Action Protocol for Debt Claims 2017 a Debt Buyer must undertake all reasonable enquiries to ensure the correct address of a debtor, this can be as simple as a credit file search. The Claimant failed to carry out such basic checks. Subsequently all letters prior to and including ,The Pre action Protocol letter of claim dated 7 January 2020 and the claim form dated 14th February 2020 were all served to a previous address which I moved out of in 2018. 7. Upon the discovery of the Judgement debt, I made immediate contact with the Court and the Claimant Solicitors, putting them on notice that I was making investigations in relation to the Judgement debt as it was not familiar to me.  I asked them to provide me with a copy of the original loan agreement but this was not provided to me.   The correspondence to the Claimant Solicitor's is attached and marked ‘Appendix 3’ 8. On (insert date) I successfully made application to set a side the judgment. The claim proceeded to allocation, 9. The claimant failed to comply with the additional directions ordered by District Judge Davis on the 2 February 2024 'The Claim shall be automatically struck out at 4pm on 3 April 2024 unless the Claimant delivers to the Court and to the Defendant the following documents.' None of these documents were received by the court nor the defendant by that date. (insert date you did receive the documents) I then sent a Data Subject Access Request to Barclays but no agreement was provided. Details the timeline of communication between myself and Barclays are attached and marked ‘Appendix 4’and the copies of correspondence between myself and Barclays are attached and marked ‘Appendix 5’. Remove irrelevant 10.The claimant relies upon and has exhibited a reconstituted version of the alleged agreement. It is again denied that I have ever entered into an agreement with Barclaycard on or around 2000.  It is admitted that I did hold other credit agreements with other creditors and as such should this be a debt that was assigned to Barclaycard from another brand therefore the reconstituted agreement disclosed is invalid being pre April 2007 and not legally enforceable pursuant to HHJ Judge Waksman in Carey v HSBC 2009 EWHC3417.  Details of this are attached and marked ‘Appendix 6’. The original credit agreement must be provided along with any reconstituted version on a modified credit agreement and must contain the names and address of debtor and creditor, agreement number and cancelation clause. 11. Therefore the claimant is put to strict proof to disclose a true executed legible agreement on which its claim relies upon and not mislead the court. 12. It is denied I have ever received a default Notice pursuant to sec 87(1) CCA1974.The claimant is put to strict proof to evidence from the original creditors internal document software the trigger of said notice.  13.   As per CPR 1.4(2)(a) the court encourages parties to cooperate with each other in the conduct of proceedings in order to try and save time and costs for the parties and to also save the time and resources of the court however, despite vast attempts at mediation the claimants have been most unreasonable and have remained unwilling to mediate. 14. Until such time the claimant can comply and disclose a true executed copy of the original assigned agreement they refer to within the particulars of this claim they are not entitled while the default continues, to enforce the agreement pursuant to section 78.6 (a) of the Credit Consumer Act 1974. I believe that the facts stated in this Witness Statement are true.  I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth. Signed                 ………………………………………………….. Name                  XXXX Date                     30 April 2024   Run 3 copies Court /Claimants Sol/File
    • As one of you mentioned above I've been in a mess for nearly 20 years now and I'm ready to sort my credit report out now - the main reason I got into second round of debt is my kids being unwell and the state considering them not unwell enough for extra help so despite my son being in hospital for 3 months in one year we got extra zero help and I eventually lost my job and got into debt to just so I can be تا my sons hospital bed at his time of need - my life basically fell apart and all these debts got me again 
    • Gosh mate I've woke up this morning with half the worry I had last night when going to sleep!.  I can't believe how much this forum has helped me over the years and I don't  have the words to explain the gratitude I feel towards you guys -  Now that I've slept on it I feel ready to reject this company and my plan is to make them an offer to accept payments to date as full and final settlement - I will I think write them a letter once my review is completed or maybe just send it now whilst they are reviewing explaining my kids are unwell for which reason I'm struggling to survive and if I can politely request for them to accept payment to date as a full and final - I'll mention I don't have any cash or anyone to borrow from to offer a full or even part amount of the remaining balance of the iva and therfore am unable to make a offer of payment.   If they agree to at least even put my offer to the creditors then I feel it's better I hang in there and that way I won't have to deal with any possibilities of more defaults and ccjs    Right now the only adverse effects on my credit report are the iva that is now 3 years old and 2 Ccj one coming of this July and one thus October.    But I am worried new action will begin and new defaults and Ccj may start to appear because I've paying into an agreement im under the impression the 6 year rules starts again so yes I have lost of mixed feelings about this but I'm not going to lie you guys have put some life back into my breath this week as for the last 3 years I've felt caged like an animal and this morning I feel freer I can't explain how much but certainly my soul feel lighter today thanks to yin because I'm now viewing this review totally different to I do yesterday thanks to you guys 
    • Court name UNKNOWN Case number ********** Amount N/A Confirmed by Insolvency Service Date issued May 2021 Type Voluntary Arrangement Notes If you have questions about voluntary arrangements you should speak to the Insolvency Service.     I started this in 2021. So it's been about 3 years I've been paying. 
    • Thanks @lookinforinfo@Nicky Boyi sent across the agreement earlier in this thread. No mention of financial reward to the MA. But, I wouldn't be surprised if it was done on the sly. As I said earlier, the owner of OPS is a convicted criminal, with a very shady reputation around these parts.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

citifinancial are unable to find my agreement **SETTLED**


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Hi all ,

On the 14th march i sent out a letter requesting a copy of my agreement with citifinancial by recorded delivery and on the 10th april they replied,with Royal Mail nextday delivery,

 

Dear mr XXXXXXXXXX

 

REFERENCE REQUEST FOR COPY OF AGRREMENT

 

Thank you for your recent letter the contents of which have been noted.

 

The agreement has been ordered from your local branch and should be with you soon.

I apologise for the delay thus far in this process.

 

Yours sincerley

Michael cleugh

Data protection officer

citifinancial and future mortgages

 

Then on the 24th april again by Royal Mail Next day delivery i recieved this letter.

 

 

Dear MR XXXXXXXXXX

REFRENCE REQUEST FOR COPY OF AGREEMENT

 

Thank you for your recent letter, the contents of which have been noted.

 

Further to earlier correspondence, your local branch were unable to locate your agreement, we are therefore unable to provide you with a copy of the agreement as you requested.

Please note that we do have systemic records of your account opening and a record of repayments.

I have enclosed the cheque you sent us with your original request and i apologise for not being able to met your request fully.

 

yours sincerley

 

Michael cleugh

Data protection officer

Citifinancial and Future Mortgages

 

 

Interesting letter, but they have

not included the £1.00 cheque or my original leter as they said they had.

 

Also the account number that i originally sent the request for has not been added to either letter from them :confused: ??

 

Is this admission of no agreement between myself and citifinancial, if so what would be my course of action as this debt is on a DMP and due to be paid 1st of the month.

Thank you

Spuddly

CITIFINANCIAL

http://www.consumeractiongroup.co.uk/forum/general-debt/85300-citifinancial-unable-find-my.html

:D :D ###WON###:D :D

 

## natsy westy result £250:p

## Halifax overdraft settled ##

## Halifax loan settled ##

## chatham settled ##

## paragon suite closed##

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Cheers ..thanks for replying so quick

Heres the letter i will be sending by recorded delivery

 

 

CitiFinancial Europe

6 admiral way

Doxford International

Business park

Sunderland

SR3 3XW

 

Dear sir

 

RE xxxxxxxxxxxx

I refer to my letter dated XXXXXXX which was delivered via Recorded Delivery to your offices on XXXXXXXXXX.. The documents I requested should be readily available as proof of your legal right to collect this account.

 

In my letter of the XXXXXXXXXX I made a formal request for a copy of the signed, executed credit agreement for the above account under Section 77(1) and Section 78(1) of the Consumer Credit Act 1974 and a true signed copy of the Deed of Assignment. In addition a full statement of my account should have been sent to me detailing all debits and credits to the account from the time CitiFinancial purchased this account, along with any other documents mentioned in the credit agreement.

You are reminded that you are obliged to supply these documents, whether you are the original creditor or not, as defined under Section 189 of the CCA 1974.

The Consumer Credit Act allows 12 working days for this request to be carried out before your company enter into a default situation. If the request is not satisfied after a further 30 calendar days, your company commit an offence. These time limits expired on {enter date} and {enter date} respectively.

 

As you are no doubt aware, Section 78(6) states If the creditor under an agreement fails to comply with subsection (1) -

 

(a) He is not entitled, while the default continues, to enforce the agreement; and

(b) If the default continues for one month he commits an offence

Therefore on XXXXXXXXXX this account became unenforceable at law and no further payment will be made by myself to the account,as you have failed to comply with a request for a true signed copy of the said agreement, and other relevant documents mentioned in it, and failed to send a full statement of the account and failed to provide a true copy of the Deed of Assignment, under the relevant sections of the Consumer Credit Act 1974. Further, i do not acknowledge any debt to {debt agency name}.

I require the following action from CitiFinancial:

All payments made to date to CitiFinancial for this account should be refunded in full, including interest at the rate of 8% per annum

2. Removal of all defaults entered by CitiFinancial. Note this is to be a complete deletion and not merely an amendment.

3. I look forward to compensation under Section 13 of the Data Protection Act 1998 to be offered for the processing of my data in the manner it has been done over the past number of years.

4 After a full refund of all payments with interest and compensation are received by me, you will be required under Section 10 and Section 12 of the Data Protection Act 1998 to cease and desist all manual and automatic processing of my data within your company and any other company within your group.

If you do not respond positively to my request, court action may be taken under Section 14 of the Data Protection Act 1998 to force CitiFinancial or any other company within the group to comply with the refund of all monies paid, removal of all defaults maintained and compensation for damage and distress as a result of unlawful data processing. I may also pass the matter to the relevant enforcement authorities including, but not limited to, the OFT, the Information Commissioners Office, Trading Standards, the CSA, the FOS and my local MP.

 

I look forward to your reply within 14 days to resolve the matter amicably.

Yours sincerly

 

 

Pretty powerfull communication ..

 

should i contact my DMP and ask them not to pay citifinancial as of now

Cheers..

CITIFINANCIAL

http://www.consumeractiongroup.co.uk/forum/general-debt/85300-citifinancial-unable-find-my.html

:D :D ###WON###:D :D

 

## natsy westy result £250:p

## Halifax overdraft settled ##

## Halifax loan settled ##

## chatham settled ##

## paragon suite closed##

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hI,

I sent out 5 letters requesting credit agreements for diffrent companies and only 1 has returned an actual photocopy of the SIGNED AND DATED agreement, so i am amending this letter and sending it to the other four who have not met the 12 day/ 30 day deadlines and are now oficially commiting a crime under law...

 

"Quote" You are reminded that you are obliged to supply these documents, whether you are the original creditor or not, as defined under Section 189 of the CCA 1974.

The Consumer Credit Act allows 12 working days for this request to be carried out before your company enter into a default situation. If the request is not satisfied after a further 30 calendar days, your company commit an offence.

spuddly.

CITIFINANCIAL

http://www.consumeractiongroup.co.uk/forum/general-debt/85300-citifinancial-unable-find-my.html

:D :D ###WON###:D :D

 

## natsy westy result £250:p

## Halifax overdraft settled ##

## Halifax loan settled ##

## chatham settled ##

## paragon suite closed##

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  • 3 weeks later...

I was wondering!!! from an earlier in this thread..

 

they said on there letter....

 

Please note that we do have systemic records of your account opening and a record of repayments.

.

 

yours sincerley

 

Michael cleugh

Data protection officer

Citifinancial and Future Mortgages

 

once i have submitted a CCA to my creditors is it not at this point that CITIFINANCIAL and EACH ONE OF MY CREDITORS should be supplying me with copys of my account under the CCA 1974?? even if they dont hold the ACTUAL AGREEMENT/S.

or

would a S.A.R - (Subject Access Request) cover this?

or BOTH??:confused:

 

(and i still have not recieved my cheque and orignal request )

CITIFINANCIAL

http://www.consumeractiongroup.co.uk/forum/general-debt/85300-citifinancial-unable-find-my.html

:D :D ###WON###:D :D

 

## natsy westy result £250:p

## Halifax overdraft settled ##

## Halifax loan settled ##

## chatham settled ##

## paragon suite closed##

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Firstly i am not disputing the debt, however the actual account was set up with AVCO TRUST PLC which then went to ASSOCIATES CAPITAL which then went to CITIFINANCIAL, who should have the original CCA in order to collect my payments Lawfully.

 

secondly i have sent a SAR which will inform me of all the details of payments i have made to CITIFINANCIAL(when they cash my £10 cheque).

As they have not supplied the CCA then all monies paid to them by me should be returned under CCA 1974. Then and only then will i pay the company that holds the Gold ticket(CCA).

CITIFINANCIAL

http://www.consumeractiongroup.co.uk/forum/general-debt/85300-citifinancial-unable-find-my.html

:D :D ###WON###:D :D

 

## natsy westy result £250:p

## Halifax overdraft settled ##

## Halifax loan settled ##

## chatham settled ##

## paragon suite closed##

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recieved a reply to my LBA today...

 

 

Dear Mr XXXXXXXXXX

 

Thank you for your letter the contents of which have been noted.

 

Further to earlier correspondance, please find a transaction history of your account attatched. Aii intervention was automated and were arrears administration charges.Please find enclosed your cheque for £10 enclosed as the transaction history could have been requested with your initial request under the consumer credit act.

 

The rest of your query has been passed to our leagal department who will review and a response will follow in due course.

 

yours sincerley

 

 

Michael cleugh

Dataprotection officer

citifinancial & future Mortgages

 

STILL NO CCA but they did send me a statament which inclues one debit of £80.16 in call back charge and £ 70 in payment fees...:mad:

CITIFINANCIAL

http://www.consumeractiongroup.co.uk/forum/general-debt/85300-citifinancial-unable-find-my.html

:D :D ###WON###:D :D

 

## natsy westy result £250:p

## Halifax overdraft settled ##

## Halifax loan settled ##

## chatham settled ##

## paragon suite closed##

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  • 2 weeks later...

cancelled my DMP...

With all your help i can conquer this ...

regaining control of my finances.

 

Spuddly:D

CITIFINANCIAL

http://www.consumeractiongroup.co.uk/forum/general-debt/85300-citifinancial-unable-find-my.html

:D :D ###WON###:D :D

 

## natsy westy result £250:p

## Halifax overdraft settled ##

## Halifax loan settled ##

## chatham settled ##

## paragon suite closed##

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Got letter today from citifinancial it goes...

 

 

WITHOUT PREJUDICE

 

 

Dear Mr XXXXXXXXXX

 

REFERENCE REQUEST FOR COPY AGREEMENT

 

Thank you for your recent letter.

 

 

We are concerned that you appear not to recognize that funds are owed to us. We acknowledge that a copy of agreement should have been available to you at your request and we take the consumer credit act very seriously. We also make every effort to hold customer files securely. In this instance, it would seem that your agreement was inadvertently destroyed. We therefore on this occasion, do not plan to enforce the agreement any further. We also would like to take the following actions in order to bring this situation to a close:

 

1. Close your account forthwith.

2. Write off the current balance of £1,667.36

3. Remove your record from the credit bureau.

4. Remove all late charges applicable to your account (£70).

 

As a result, We would expect no further payment to your account.

 

We trust that you appreciate the sincerity of this gesture, as we feel that the fact that money's were lent and received has never been in question.

 

Please confirm in writing that you accept the above terms, as full and final settlement of your account. Upon receipt, We will write to you and confirm that the above action has been taken.

 

We thank you for bringing these matters to our attention.

 

Your sincerely

MICHAEL CLEUGH

DATA PROTECTION OFFICER

CITIFINANCIAL & FUTURE MORTGAGES

 

,How do i reply to this they have not made a comment on returnng my payments ?.

When did they destroy my CCA 2 months/years !! after i signed it... when?

Finally sent cheque for £1.00 back.

Wheres my history of payments ETC..?

  • Haha 1

CITIFINANCIAL

http://www.consumeractiongroup.co.uk/forum/general-debt/85300-citifinancial-unable-find-my.html

:D :D ###WON###:D :D

 

## natsy westy result £250:p

## Halifax overdraft settled ##

## Halifax loan settled ##

## chatham settled ##

## paragon suite closed##

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Thanks for your comments , so i guess ill just accept there offer as final.:)

  • Haha 1

CITIFINANCIAL

http://www.consumeractiongroup.co.uk/forum/general-debt/85300-citifinancial-unable-find-my.html

:D :D ###WON###:D :D

 

## natsy westy result £250:p

## Halifax overdraft settled ##

## Halifax loan settled ##

## chatham settled ##

## paragon suite closed##

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:D Believe me i am EXTREMLEY HAPPY with the outcome:D

I am now aware of what you can and cant do when given a result such as this and i view ALL the advice and help in making a final decision.

Cheers

Spuddly:)

CITIFINANCIAL

http://www.consumeractiongroup.co.uk/forum/general-debt/85300-citifinancial-unable-find-my.html

:D :D ###WON###:D :D

 

## natsy westy result £250:p

## Halifax overdraft settled ##

## Halifax loan settled ##

## chatham settled ##

## paragon suite closed##

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My wife will love that , she is already on cloud 9 after todays result...

Many thanks

 

Spuddly:D

CITIFINANCIAL

http://www.consumeractiongroup.co.uk/forum/general-debt/85300-citifinancial-unable-find-my.html

:D :D ###WON###:D :D

 

## natsy westy result £250:p

## Halifax overdraft settled ##

## Halifax loan settled ##

## chatham settled ##

## paragon suite closed##

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I would like to thank everyone on this Fandabidozi site (showing my age also), for all your praise on this outcome.;)

I am now concentrating on knocking down my next coconut with my bean bag !!!

 

CABOT & PARAGON ARE IN MY LINE OF SIGHT........:eek:

Check out my posts and you see that i have treated them the same as citifinancial hopefully to the same outcome.

 

Spuddly:cool:

CITIFINANCIAL

http://www.consumeractiongroup.co.uk/forum/general-debt/85300-citifinancial-unable-find-my.html

:D :D ###WON###:D :D

 

## natsy westy result £250:p

## Halifax overdraft settled ##

## Halifax loan settled ##

## chatham settled ##

## paragon suite closed##

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Keep on them zander, as it only took me from march till may to resolve.;)

CITIFINANCIAL

http://www.consumeractiongroup.co.uk/forum/general-debt/85300-citifinancial-unable-find-my.html

:D :D ###WON###:D :D

 

## natsy westy result £250:p

## Halifax overdraft settled ##

## Halifax loan settled ##

## chatham settled ##

## paragon suite closed##

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Received a letter from FOS after i reported citifinancial to them about sharing my data illegally, unfortunately they do not deal with this and advised me to contact ICO (information commissioners office) but seeing as this has been settled i will not be taking it any further.

 

The FOS only have the authority to deal with complaints regarding financial

loss.

Spuddly:)

CITIFINANCIAL

http://www.consumeractiongroup.co.uk/forum/general-debt/85300-citifinancial-unable-find-my.html

:D :D ###WON###:D :D

 

## natsy westy result £250:p

## Halifax overdraft settled ##

## Halifax loan settled ##

## chatham settled ##

## paragon suite closed##

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received confirmation letter today from citifinancial

 

 

 

Dear MR XXXXXXXXXX

 

REFERENCE REQUEST FOR COPY AGREEMENT

 

Thank you for your recent letter.

 

As agreed you will not be asked to make any more payments on your account.

 

The credit bureau has been asked to remove your record accordingly and we will send no further records to the regarding your account.

 

Please accept this letter as confirmation that your account is now fully closed with a zero balance.

 

Yours sincerely

 

Michael CLEUGH.

 

~~~~~~~~~~~~~~~~~~

Just checked my credit file and as they said, there are now no records relating to this account , However there is still a reference a previous citifinancial account still there which is settled.

Who can i ask to remove this?

Spuddly:D

CITIFINANCIAL

http://www.consumeractiongroup.co.uk/forum/general-debt/85300-citifinancial-unable-find-my.html

:D :D ###WON###:D :D

 

## natsy westy result £250:p

## Halifax overdraft settled ##

## Halifax loan settled ##

## chatham settled ##

## paragon suite closed##

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