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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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stonedecroze v halifax 2


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Did you send the non compliance letter?

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It helps push things on.

The ICO can take up to 8 weeks to sort out.

 

So send this letter aswell..

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

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Just wondering why you are dealing with the branch and not head office :rolleyes:

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It has to be your local county court.

 

Try not to worry too much yet. The chances of this going to court are extremely slim. Halifax normally pay fairly easily.

 

They do like you to file first. Then they pay.

They must have money to spare..:D

  • Haha 1

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  • 1 month later...

just carry on with your claims as usual.

  • Haha 1

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No. Please Carry On As Usual!!

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OOOOOHHHHHHH !!!!! r4osuprised2.gif

 

I`VE JUST NOTICED CLASSIC ACCOUNT CUSTOMER WHEN DID THAT HAPPEN smiley_1239.gif WHAT HAVE I DONE TO DESERVE THIS.smiley_1239.gif

 

...........thankyou.gif..........

 

 

Yep all the nattering will do that to you...:D

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I have seen you!!!! lol:D :D

 

Trip to Blackpool Tilly?? Excellent idea, especially a girly weekend. Get a few friends, and have a ball.

 

And obviously go roll the balls on the racing camels.:D

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Well i didnt win a cuddly teddy so yes you did!!

 

Next time im there i will ask for you, and i BETTER WIN!!;)

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Night stone, them camels still work on a sunday. lol

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Think they are all sleeping...:eek:

  • Haha 1

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You could always get a N244 form and add the charges on,

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/41901-form-n244-application-notice.html

 

But it will probably be easier to start another claim for them.

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Also it costs £35, (non refundable) to amend a claim.

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  • Haha 1

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http://www.consumeractiongroup.co.uk/forum/general/108984-list-all-mps-written.html

 

The link is still fine.

 

And the automated messages are just posts that have been deleted , these messages get sent out, just delete them.

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There is nothing you can do now but wait.

 

You should hear now from the court.

 

It does look like a strandard defence most people are getting.

 

It is worth reading up on what do do if your court gets a stay.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/17065-application-removal-stay-updated.html#post1046820

http://www.consumeractiongroup.co.uk/forum/general/108430-stays-info-guidance.html

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im ok thanks Deadly.

 

Are you almost ready for your hols? B/pool is a great place.

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Pink straps...!!!:eek: :eek:

  • Haha 1

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Im afraid stone, once a stay is ordered the only action you can take is to apply to lift it.

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HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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  • 2 weeks later...

Is that a new pip you have there stone?????

 

Very nice!!;)

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You are looking very smart, being all PLATINUM!! :D

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And simce when have you ever been stuck for words!!:eek:

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Glad your feeling better. :D

 

Keep Thomas out, and you will be fine!!!

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