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    • It's a GR Yaris - Finance is with Alphera, who are part of BMW I believe. I'm sure the unit is very expensive to repair, I have even told them I would be happy with a refurbished/reconditioned unit, in trying to be reasonable as well.
    • Without seeing this envelope, document and sticker it is impossible to advise properly. However, just going on what you have told us, there are two ways you can deal with this: !. The easy way. This has the lowest risk but the guarantee of a penalty for speeding.  You can respond to the SJPN by pleading “Not Guilty” to both charges. In the “Reasons for pleading Not Guilty” box you can explain that you responded to the request for driver’s details but it was recently returned to you, seemingly not actioned. However, you are willing to plead guilty to the speeding charge providing, and only providing, the “Fail to Provide Driver's Details" (FtP) charge is dropped. You could also ask the court to consider sentencing you at the fixed penalty level (£100 and 3 points) as this prosecution seems to be the result of an administrative problem outside your control. 2. The not so easy way with higher risk. This could see you convicted of the FtP charge but has the possibility that you escape with no penalty whatsoever. You can do the same – plead not guilty to both charges. You can mention in the “Reasons” box that you returned the request for driver’s details as required. If you go down this route the speeding charge cannot succeed as they have no evidence you were driving. This comes from your response to the request for driver’s details which the police say they have not got. You will then face a trial for the FtP charge and you can produced your response together with the envelope and sticker showing it had been returned to you. The risk with this is that if your defence fails you will be fined a week and a half’s net income, pay a “Victim Surcharge” of 40% of the fine, pay prosecution costs of around £650 and have six points together with an endorsement code (MS90) which will see your insurance premiums rocket.  
    • Probably very expensive to replace what car and model who is your finance with ?   Andy
    • Topic moved to Financial legal Issues forum in view of the claim form. Topic title updated Please continue to post here, Andy   .
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Lowells..preying on the vulnerable!


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http://www.consumeractiongroup.co.uk/forum/general-debt/76046-lowell-financial-help-required.html

 

"It is our aim to help you clear the indebtedness you currently have with ourselves by either agreeing a settlement or a repayment plan. You will find we have many flexible repayment plans designed to suit your current financial circumstances.

Please call the number below where one of our experienced negotiators will assist you in finding the ideal option for you."

 

 

You don't have a debt with Lowell - only if you acknowledge it and start paying.

 

They've 'bought' a debt from whoever, and send out worthless bits of paper hoping you'll pay up.

 

You entered into an agreement with the creditor and included the proviso that should you default, they could appoint a third party to COLLECT on their behalf, thereby reducing their overheads, and you pay your debt in full to those you owe. Read the small print on CCA'74 - did you give permission for the debt and your details to be sold outright to an unconnected third party, for a tiny fraction of it's value??? Highly unlikely.

 

If you've not already been paying Lowell, contest any amount they might claim in any unlikely court action.

 

If you've already been paying them, that will probably be seen as an admission you owe the money to Lowell. After all, you wouldn't pay money to the milkman if he told you he'd bought the IOU you gave your Mum, for the 100 quid you owed her. Think about it.

 

You owe them nothing. They tell you they 'bought' the debt, but it's a classic case of Caveat Emptor. Tell them to take a hike.

 

 

Again....just an opinion, and not necessarily sound advice.

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HOIST BY THEIR OWN PETARD.

 

Blimey it works....:-)

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This states that by signing the application you agree to the terms and conditions set out by the consumer credit act of 1974.

 

Which does not include your permission to sell the debt or your personal details to an unconnected party.

 

We can also confirm that the application form was forwarded to you as it arrived from our client and that no attempt has been made by us to obscure any of the document.

 

"as it arrived from our Client" suggests they are now saying they are acting on behalf of the creditor, did not OWN the debt, and therefore had no legal right to collect from you.

 

They have sent me another copy of the application form with a pretty yellow line drawn around the small section relating to Credit Agreement regulated by CCA 1974, the small print on this is almost impossible to read, but I have (by standing in the garden with my glasses on and squinting) just managed to read one line of.............

 

If my application is accepted I authorise you to..... sorry I can't read the rest!

 

"IF my application is accepted" is the key wording here.......what you need to see is the document confirming your application was accepted, and duly countersigned etc.

 

Lowell said they own the debt, but if you read the wording carefully, they clearly state CCA was received from their client.

 

If you have the original letter in which they categorically claim to own the debt, and the "pay up or else stuff", this could be seen as an attempted fraud. At the very least, deception.

 

Time to go on the offensive perhaps????

HOIST BY THEIR OWN PETARD.

 

Blimey it works....:-)

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"Client" could refer to the parent company Lowell Portfolio, but you still have them on a couple of other counts anyway.

 

Incidentally, I hear that Lowell Portfolio II are in a bit of poop with Companies House for late filing of accounts.

 

Now then, are they on the fiddle......or are they beginning to struggle a bit........or both???

HOIST BY THEIR OWN PETARD.

 

Blimey it works....:-)

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