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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bank Manager Lament Official Video with CAG address...


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Have posted info on this piece and first live performance. Attached is the link to the Official Video recorded and edited in the last 48 hours. I have added the Consumer Action Group link at the end as you guys inspired me to write the piece. Admin Dave though the link would be fine as long as it looks like an independent video....

 

Hope you all like it. Content does contain an expletive and could be considered quite scary so please view without the kids around. I believe the video compliments the words and is a representation of how many of us feel.

 

 

Dont watch this if you may be upset by imagery of suicide

 

 

 

 

Feedback is much appreciated...

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Thanks for all your kind comments, I have had some good feedback. DONT Magazine contacted me yesterday in regards to putting it on their web based DONT TV and interviewing me next week about it!!!

 

Very excited.

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I am happy that people are discussing the Poem / Video it has had the desired effect. I believe that if the video opens a few peoples eyes or push’s people into taking action against their banks then the video is a success.

 

I apologise if anyone has been offended by it but it is something I feel strongly portrays how many people feel and how I have personally felt.

 

I am currently battling HSBC to get £5000 of illegal bank charges back.

 

Thanks for ALL the continuing feedback.

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  • 1 month later...

In a recent article on the video a HSBC Spoksperson stated;

 

"The poem is nothing like the way HSBC conducts itself. We do not accept our charges are unfair."

 

Obviously they are feeling pressured enough to have someone comment on it!

 

Thanks for everyones feedback.

 

PS. My battle with HSBC ended today with my account being credited £4300!!!! Another win for the little guy.

 

heraldapril.jpg

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