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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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nima vs hsbc


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you should post 2 copies of your schedule to the Northampton Bulk Processing Centre the day you issue your claim, so that the schedules can be served with the court papers.

and yes, include the interest.

Send DG a copy also.:)

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Nighmare for them if they did! Imagine a court case going against them? I read somewhere that it's something like 22 billion pounds they have taken in charges over the last 10 years. They will not want the flood gates opening any wider than they are now. You will get your money!

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This is all quite normal! Have a look at this thread New---after 28 Days - Maybe No Aq!!!!!!!.

 

You will receive papers from your local court telling you what the judge requires. Keep send ing the nudges to dg along with your schedule of charges.

Also make sure the court has a copy of your schedle to attach to your claim!

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That is everything I used apart from the Mcnamara interview and the australian unfair fees report. I think they have been added since I did mine. All the rest you need. My bundle without those 2 was around 200 pages so yours will be that plus the exrta documents.

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just found a copy of my index for you to compare. I will cahange the size of the lettering in a second.

 

 

 

 

INDEX

Description: Pages:

1. Correspondence 1 - 38

2. Bank Statements 39 - 85

3. Statement Of Evidence 86 - 92

4. Relevant Case Law Summary 93 - 95

5. Early Day Motion From The House 96 - 98

Of Parliament

6. Dunlop v New Garage 99 - 100

7. UTCCR 1999 101 - 112

8. UCTA 1977 112 - 124

9. SOGA 1982 124 - 139

10. OFT Statement Summary 140 - 142

11. List Of Previously Settled Cases 143

12. HSBC Bank PLC Terms and Conditions 144 - 189

13. Latest Schedule Of Charges 190 - 192

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