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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bank Charges - A suggestion


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There is, of course, another option.

 

We return the law to the way it was prior to 1986, i.e. The Employee chooses how they are paid THEIR wages.

 

I'd choose to be paid in cash, and keep my money in a shoebox under my bed - thus taking my chances with the honest theives.

 

Don't exceed your overdraft limit.

Let's also remember that you get charged for NOT exceeding your limit as well. I have only ever had one bank account with an overdraft - I have been charged a total of 62 quid for the bank NOT paying a £3 standing order twice. At no point did this £3 standing order take me over any *limit* - it was simply not paid due to insufficient funds, yet I was still charged 62 quid.

 

Of course, it was this incident that partly started this site - so not all a bad thing eh?

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sorry dave there are honest thieves??? contradiction in terms surely?

 

Not really - burglars are quite honest about what they are doing - stealing.

 

The banks are not quite so honest about it, if indeed, stealing is what they are doing! ;-)

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  • 2 months later...
In response to the original message on this thread!

 

PLEASE DO NOT ADVISE ME THAT WHEN I TAKE MONEY OUT OVER THE COUNTER THAT I AM IN CREDIT AND MY OUTGOINGS ARE CATERED FOR AND THEN 4 DAYS LATER SEND ME A LETTER STATING I AM OVER-DRAWN!

 

says it all don't it! :D

 

Understandably, people don't believe this (I do, I have had three differing balances given me on the same day by three different mechanisms).

 

I say, understanderbly, as it clearly shouldn't be the case - and for some reason, some people actually hold the banks in high esteem still and think that they wouldn't act this improperly.

 

Judges, I bet are looked after by banks, so they don't see the problems first hand.

 

It was this injustice that prompted Richard Colby to first air the issue in the Gruniad.

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Yep. My old man always used to say "It's about time these bloody banks were called to order" - and that was about 15 years ago - seems like his wish might just be coming true!

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Maybe, but in less than a year, we've managed to get this issue in the papers/tv/radio pretty much every day - the courts are waterlogged with it, so is the FOS and the Information Commissioner - it's pressure from them that will make the difference - it's this way that the Govt. will be made to want change.

 

Keep this pressure up and in a year or two it'll make them more than take notice.

 

I can't see the Govt. taking any action directly though, as the banks will move their tax centre to somewhere else - which is not a good thing, for us, or them - and let's face it, this country is become an Us and Them society.

 

What needs to happen is what happened in 1926 - and I'm only half joking (thanks to BBQ beer!)

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Also, if there are DD's coming out on the same day, they are processed in order of largest first - this maximises the odds of the smaller ones bouncing and thus creating more charges.

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  • 4 weeks later...

And if it's for a service, you'd think that the VAT man might be interested too - it just doesn't add up.

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  • 3 months later...

Welcome back anonman!

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