UKMP3 Vrs Alliance & Leicester - settled

[ukmp3]

Looking back over my account over the last 2 years A&L have charged me £100.00 (4 x £25.00).

 

A&L have already as a “gesture of goodwill” refunded £50.00 of the charges.

 

I asked them nicely to replay the other £50.00, and then sent them a letter on 30/01/2007 and I got the standard letter on 01/02/2007 saying

 

“I have now had an opportunity to review why the charges were raised…” etc

 

I wrote back on the 05/02/2007 confirming I was unhappy and stating what the interest would be, sending again a full schedule of charges and interest.

 

A&L wrote back on the 07/02/2007 saying

 

“I have carefully considered the circumstances…” etc

 

So on 14/02/2007 I issued a claim for £52.23 via MCOL, giving A&L till the 05/03/2007 to reply.

 

On the 16/02/2007 A&L filled an acknowledgment on which they are “intending to defend all of the claim”, and they have until 05/03/2007.

 

 

 

UPDATE

 

A&L have settled in full, however they have indicated that they will be closing the account shortly.

 

What can I do about this threat?

[RichardJH]

Ombudsman acts on bank fees | This is Money

 

 

HTH,

 

Richard

[younganfree]

1st priority is to get yourself a parachute account opened, just in case; 2nd is to lodge a complaint with the FOS, which may or may not achieve anything, hence the need for the parachute!

[ukmp3]

parachute account opened with another bank.

 

I am angry at A&L's attitude and will follow up with the FSA after they have responded to my letter asking them for their final decision