Help!

[mariamac]

I'm probably putting this in the wrong place, however, I'm poo at computers, I have spent hours here and this is the furthest I've got, Can't find the letter to request my statements from Natwest. How do I navigate my way back here? How do i write this where it belongs? The more I've read on this site in particular the more scarred I feel. I fractured my skull 2 years ago (at work) and my account spiralled out of control when I stopped earning and went on incapacity benefit. Is there a more simple way than all the spreadsheet interest calculations, and fighting just to get my statements?

[posh23]

If you click the link just above this thread called Consumer Action Group, then click the thread entitled Bank Templates Library, you will then find a template of the letter that you need to send in order to get your statements.

 

To get back here, click the Consumer Action Group link again, then scroll down until you see the Nat West forum, click that link and then you arrive back here.

[saint-luco]

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/516-1-data-protection-act.html

 

this is what you want

 

to get to your own thread

click user cp

find all threads started

 

and you are in the right place

good luck with your claim

[mariamac]

Hello, Thanks for your response, still unsure how or if I should start my own thread, is a thread kind of the story from start to finish? I just rang Natwest and spoke to a nice guy called Ricky who said I did not have to send the initial letter with the £10 for my statements, they will take £5 at a later date and I should have my statements by the end of the week. Is a buddy just someone you pair up with if you have gotten as far as going to court? or is it someone you should pair up with from the beginning? Sorry for all these questions but I'm pretty dumb. I fractured my skull at work a little while after my husband died and everything in my account got frazzled, I estimate over the last 2 and a bit years (since my account got messed up) they have had approx half (if not more) of my incapacity benefit. It has brought me to the brink of ruin. I have another account with the Co-op bank that has charges too, but first I'll get this ball rolling, I'm a bit scarred of how intimidating the letters from the bank will be (according to the stories here) How do people cope with not being afraid of it all? Many thanks again for your kind interest.

[saint-luco]

well you've started you own thread ( this one) post everything here, i think at the moment nat west are paying out pretty quickly, to save costs, while you're waiting for your statements read as many threads as you can and read the faqs(thats at the top next to user cp).

dont worry to much just post your questions here and people will help you

luco

[mariamac]

Ah your kind, makes me feel better not to be fighting them alone. Do I need a buddy in my area or not untill/if it goes to court?

[saint-luco]

you could always see if someone in your area will buddy up, but as long as you keep posting, here i will get a message and anyone else who replies to you as well. if i dont know the answer someone else will, and you'd be surprised who's watching

 

luco

 

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