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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

*Noclue V Halifax*


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Hi,

 

I have only just registered here but pop in often to read others stories.

 

I have decided to start my battle with the Halicrap.

 

My request letter for my statments will be going in the post tomorrow.

 

I have a few questions...

 

1) Can I put £10 cash in the envolope or a cheque?

 

2) Is a "proof of delivery" good enough or should it be "recorded delivery"?

 

Wish me luck!

 

Thanks:)

  • Haha 1
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Yeah no prob but i'm the car, Noclue wanted to be the Top hat so that leaves you with either the dog or the Boot!

 

And don't forget to pick up the community chest card stating "Bank error in your favour!!!!!"

 

 

LOL

 

Matt

Sorry but I'm not playing if I can't be the car! :D

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oh OK i'll be the IRON :-|

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I am still waiting for my statments (but hay, its only been 5 days)

 

Just to pass the time I thought I'd go through my online statments.

 

I have 41 (5 missing) the total charges on them (going back almost 2 years) = £1300!

 

I knew that I had messed up a few times but... Feck me!

 

I was worse when I was younger, so the other four years should be interesting to say the least! (based on £650 per year = £3900) You would not belive how much the money would help me! (I have just bought a new house and need about 4k to finnish it.)

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Just a quick question...

 

Does the £10 cheque have to come out of the account you are clamming on?

 

The cheque I sent was from my wifes account (not halifax) as I was skint.

 

Do you think this could delay things?

 

Thanks

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I phoned the number in this thread...

http://www.consumeractiongroup.co.uk/forum/halifax-bank-bank-scotland/67706-customer-relations-direct-number.html

I spoke to a Sam Dunne, (she was very polite) she said that they had no record of my SAR! but she has said she would send my statments to me. (no mention of a charge!)

 

Hopfully i'll get them very soon.

 

The strange thing is she asked me where I got the number from ?!?

 

I told her I put 08457 253519 into "SAYNOTO0870.com" and it gave me the number. I thought it was a strange question. I didn't want to mention CAG.

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  • 2 weeks later...
  • 2 weeks later...

Well my LBA went totally ignored :rolleyes:

 

I have a dilema...

 

Do I phone them and hope for a full settlement or do I just go ahead and file the N1 and get the extra 8%.

Its a hard one because I need the money now but £600-700 (the 8%) is a lot of money.

 

Another thing... £120 is gonna be hard to find right now, also the court date is likely to be months away.

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I called 08457253519 and after being told "thankyou for your patience, your call will be answered shortly" for 38 minutes!!! I got through to a young lady, she explained that no offer had been made and they are currently working on cases from mid febuary. I explained that I would be sticking to my timetable and my N1 would be going in on Monday. She said "Ok - can I give you the address to send the court stuff to" She confirmed that it was Trinity Road.

 

It looks like Halifax have made my mind up for me - I will be going to court and getting Xtra ;)

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