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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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PriorityOne v A&L **GAME OVER **


PriorityOne
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If it helps at all, l have a disputed debt with A&L.

 

Global Debt Management Services LTD are their in-house debt collection agency.

 

I have a letter dated 25 October 2006 from Global Debt Management service LTD (in big bold blue letters) and signed by 'Mrs Wesson For & on behalf of Global Debt Management Service LTD.

 

They are clearly trading as a limited company. Go get them. Regards.....Bob Valdez

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Hi PriorityOne,

 

As l told you earlier, l have several recent letters from Global Debt Management LIMITED (Company No. 2417634) in connection with an A&L Personal Finance account.

 

I will gladly supply you with copies if you feel it would help your case.

Thanks also for posting on my A&L thread. I have used the implied doubt surrounding Global to confuse them in my case and will post the result.

 

Regards........................Valdez

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  • 2 months later...

Hi Priority One! Seems like you and l are waging a 2-person war against A&L!

I am deep in a court battle with A&L now, but they continue to write to me. Thought you might be interested in some extracts from the latest missive from Mark Butler, who describes himself as 'Professional Recovery Officer', even though he clearly does not understand the CCA.

 

I touched on the legal status of Global Debt Management Ltd in my allocation questionaire. These drew the following comments from Mr Butler :-

 

"In respect of (sic) Global Debt Management (note no 'LTD') l can advise that for the year ending 31 December 2006 trading accounts will be submitted to Companies House, so l do not believe that any offence has been committed as you claim (l didn't 'claim' merely suggested the possibility)

 

References to 'we', 'us' or 'our' are references to A&L pls and other companies in our group. A&L Group at the time of printing means Alliance & Leicester plc and its subsidiaries (whether direct or indirect) including (but not limited to) Alliance & Leicester Commercial Bank plc and Alliance & Leicester Commercial Finance plc.

 

Further again information (sic) may be shared under the terms of the agreement again l quote (sic) 'to recover debts and prevent fraud'.

 

This is consistent with Global Debt Management (again no LTD) being owned and acting for Alliance & Leicester."

 

Don't quite know the significance of these comments, but hope they help. Any comments will be appreciated. Comments in red are mine. Regards........Valdez

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