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    • I live in a student house, with 5 tenants, unihomes is our utilities provider, who we each have a direct debit set up with and have paid each bill every month. Two letters were sent in my name by BWLegal saying I had two outstanding payments due adding up to over £3500, I have tried to contact british gas (as that is apparently our houses provider) as well as Unihomes. Nothing has helped and BWlegal are pursuing legal action if these debts are not resolved by the 1st May. What do I do? I've called Bwlegal when i bring up that the debt isnt for me and for unihomes they hang up on me. so I am stressed and do not know what to do
    • cant do either if its not in a public place or on your land. dx  
    • scared of what? you simply jumped at turnstile.... it's not a prison sentence and done very doubtfully of any criminal. exuberance of youth stupid act at very very worst it will be a warning letter if anything ever happens ..means nothing going fwd. dx          
    • Hi, everyone. I received a letter from TfL investigator/Prosecutor. The letter reads as follow:   ''Thank you for responding to our enquiry letter. Your comments will be taken into consideration when reviewing whis case and we will contact you as soon as we have reached a decision. TfL now consider prosecution against passengers who are in breach of all TfL byelaw offences and I must inform you that further legal action may be taken. TfL byelaws can be found at ... Please do not hesitate to contact me if I can assist you further.''   The letter was sent 23 days after I replied to them. Should I send another begging letter to IAP? I'm extremely scared now. Thanks all.
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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betty_lo Vs barclaycard ** WON **


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Have you been given any directions, or is it just a Case Management Conference?

 

i'm not sure. this is how the letter reads ur case has been transferred to the london mercantile court, which is based blablabla. please see, for guidance, cpr 59 and the practice direction.

 

ur case has been allocated the number blablabla this number to be used in future correspondence.

 

there will be a small claims hearing in this case and in several others which raise the same or similar issues at left blank on left blank 2007. the hearing is intended to give directiosn for the hearing of some or all these cases in a which saves time and expense. it is hoped that all parties will attend but if this is not practicable the court will be pleased to consider the written views of any party provided that these reach the court by no later than left blank

 

although some of these cases have been allocated to the multi track, it is the provisional view of the judge that the costs rules for the small claims track should apply to all of them.

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Okay.

 

It will be for directions, and will not be the trial. It is always advisable to attend any hearing - but, clearly the judge is happy in this case for a written response.

 

Assuming that the case is not settled in advance, they will have a large amount of claims listed for the same time, and the judge will probably want to deal with them in batches relating to each bank.

 

If you do go, take all your paperwork with you, and read through the legal arguments before you go - it will help you to understand the heated discussions that will undoubtedly be going on between the judge and the banks legal team!

 

Other than that, really I would not expect you will have to do, or say, very much at all.

 

 

 

 

 

 

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below is the letter that i've received this morning. i had written to them earlier this week in anticipation of my hearing at the london mercantile court on 20 february to prompt them to pay, however when i put my total claim amount, i forgot to include the interest due since the court claim was issued or £56.44. as i am not prepared to accept the terms of their letter regarding confidentiality and payment methods, is it still ok to include the extra £56.44 in the reply letter i will forward later today?

 

i refer to the above proceedings.

 

as you will have seen from our defence, we consider that your claim lacks merit and that it will fail. in particular, we disagree with your legal analysis that the charges levied to your account with barclays amount to penalty clauses and are unfair. we do however, recognise that it is not cost effective for either party to take this matter to trial. therefore, in order to avoid the inevitable time and cost associated with pursing the claim to trial, we are prepared to settle your claim upon payment of the charges applied to your account, together with statutory interest and costs totalling £475.74 subject to the terms set out in this letter.

 

this offer to pay £475.74 is in full and final settlement of yoru claim and is strictly without any admission of liability on our part. by accepting this offer, you also agree that the existence and the terms of this offer are confidential between us.

 

if you agree to the terms of this letter, please sign and return a copy of this letter to me at the above address within the next 7 days. you will also need to notify the county court, in writing, that you have discontinued your claim against us. please forward a copy of your letter to the court when you return a signed copy of this letter to us.

 

payment to be made to your barclaycard account.

 

should you decide to reject this offer, then we reserve the right to disclose this letter to the court.

 

i look forward to hearing from you.

 

ys

dino papaevripides

 

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It depends on what else you said in your letter. If you offered them terms for a settlement, and they have agreed to those terms, then you are on shaky ground.

 

However, if they have countered your offer with their own offer - which I would suggest would be the case, as I cannot believe you would have offered confidentiality, then you can quite reasonably refuse that offer and add any extra amount onto your next letter.

 

Incidentally, by posting a copy of their letter on the forum, you have already effectively broken the confidentiality term, and therefore cannot legally agree to it anyway.

 

 

 

 

 

 

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It depends on what else you said in your letter. If you offered them terms for a settlement, and they have agreed to those terms, then you are on shaky ground.

 

my letter was only to say that i would attend the hearing and i added the following at the end as a reminder:

i also attach an updated schedule of charges and interest, which at the time of writing this letter amounts to £425.74, bringing my claim to a total of £475.74 including court fees (excluding administrative and research costs).

so, i guess i can't really go for the accrued interest, as the amount offered matches that of my letter?

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*bump*

sorry to pester the mods out there. i have just drafted up my reply to their settlement offer. based on the above, shall i include the accrued interest since the claim was filed or take my money and run?

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  • 12 years later...

This topic was closed on 09 March 2019.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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