Argos aggro

[blitz]

The xbox is no longer in production, and very very cheap hence why it goes so fast. Let me see if one of my stores has it in stock tomorrow (was going to buy one myself, can't remember if I canceled the reservation). If I still have it reserved, I will see if I can do anything, however I am not guarenteeing anything, and will have to be approved by my line manager.

 

Stock transfers are rare, and have to be approved by the manager the item is coming from. You can't insist on replacement if one doesn't exist, and the offer of a refund will still stand. You will not get a 360 because a normal xbox is fault, no matter what court you took it too, and how much you complained. 300% price difference

 

from the DTI website: http://www.dti.gov.uk/consumers/fact-sheets/page24700.html

 

Q12. Neither repair nor replacement of the goods are possible. What can I do?

You may either pursue the old route of damages or a partial or full refund. Probably either would give you exactly the same amount of money. You would seek a full refund in scenarios such as those where you had enjoyed absolutely no benefit from the goods. If you had benefited from them then you would seek a partial refund as a fair remedy. This is exactly the reasoning that would be employed if you sought damages.

 

I am busy tomorrow, but should find time to find out for you. Can you pm me your local store as well. As I can only get a stock transfer if they have the same Distribution center.

[blitz]

Unfortunately the xbox I had reserved expired 2 days ago, and was therefore sold yesterday. Neither of my stores now have any in stock, and as the manager at your store has already 'emailed' other stores there isn't much else I can do. You can try and phone customer services, to see if they can offer a resolution, I did forget to see if they had a repair facility (cat launch today), so will check tomorrow.