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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Why are people accepting compromise settlements???


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Hi Bankfodder ,

Luckily I have been in a solvent enough position to turn down all of YB`s offers so far , but sometimes its just not that black and white . The effect of all these unlawful charges snowballing very often puts people into debt they struggle to get out of . I know if i were struggling to make ends meet with mounting debts I would probably accept a reduced offer to try and resolve my financial spiral. I have been in that situation years ago and know how desperate you can get trying to support a family . We should not be wagging the finger to anyone who accepts a reduced settlement for a good reason . The Yorkshire /Clydsedale are notorious for their delaying and underhand tactics which also puts people off taking it all the way.

 

Jules

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But it's money you were NEVER expecting to see again, what's changed? Nothing.

 

What I do know is that already now, 1 yr into CAG's life, we are seeing people coming back to say: "I wish I'd never accepted partial settlement".

 

I'd say to anyone: Think carefully before accepting a partial settlement, you may well regret making that decision for a very very long time.

 

Hi Bookie,

I do agree with what you are saying , in an ideal world . Luckily at present I have a good job and could afford to make the choice to reject the offers made before the Yorkshire finally paid in full ( well I say full , one claim was £13 short and the other £9 short of full settlement , but to press the matter further could have been seen as vexatious to the courts) . But I have been in the position in the past when I have struggled to make ends meet for even the basic things such as food . Given the choice of waiting an extra couple of months for an extra couple of hundred pounds just for the sake of proving a point or feeding my family I know exactly which decision I would have made . I realize that by taking a reduced settlement that this makes the banks/other financial institutions efforts to string out the process all the more likely and worthwhile . Yes I agree that many members may be regretting taking reduced settlements now but hindsight is a wonderful thing when you are in a position to choose.

 

Until seeing the "Tonight With Trevor McDonald" programme ( which I actually only saw the last 10 minutes of by accident ) and visiting CAG I was none the wiser that these charges were unlawful or reclaimable , so yes , it was money I was NEVER expecting to see again and for the first time in a long while I have made a positive step towards becoming debt free with the help of the fantastic Owners , Moderators , Site Helpers and Regular Members of this site . My appreciation of which is soon to be donated to from my recent settlements .

 

My point being , that although the banks will continue to " dangle carrots" while ever people accept reduced settlements , sometimes a carrot can be all that is needed to stave off hunger . I would and do advise people to take their claims as far as possible but sometimes it is just impossible .

 

Debt related divorces , or even in the extreme suicides , are well documented for example

 

BBC NEWS | Programmes | Panorama | The money trap

 

So sometimes even accepting a reduced settlement can mean the difference between life and death . I accept this is the extreme end of the scale , but who are we to chastise someone for making the decision of taking a reduced settlement.

 

From your signature I see you are happy that your GHD iron was repaired free of charge but to some this would be furthest from their worries

 

Ok rant over , sorry

 

Jules

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