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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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TfL fare evasion Fake 16+ Oyster card 81 uses in court** RESOLVED fine no criminal record **


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Hello

 

In April 2019 I was caught with a 16+ oyster on the bus.

The card was taken

 

I then received a letter in the post giving a chance to explain the incident.

I explained how my friend got the card for me without me knowing that it was illegal to use.

I also explained that I was on heavy medication for my depression and anxiety therefore it clouded my judgement.

They then asked for more evidence on my medication to which then I provided. 

 

I have now received a letter in the post summoning me to court.

It says

“if you plead guilty or are found guilty of any offence(s) with which you have been charged you can, before any sentence is passed, admit all or any of the matter in the attached schedule, ask the court to take them into consideration, this in turn will result in NOT being subsequently charged with any of these matters.” 

 

I don’t know what to do, I am about to start my teacher training and I can’t have a criminal conviction.

 

1) Do you think I have a chance of settling out of court despite 81 offences?

 

2) If I plead guilty, sign the TIC’s and pay the fine will that lead to a conviction?

 

Please help! I am really stressed out and I don’t know what to do!! 

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  • dx100uk changed the title to TfL fare evasion Fake 16+ Oyster card 81 uses - prosecution letter

Thank you so much for your reply!

 

One of my friends got it for me so yes I assume that’s the way they did it. 

 

What shall i include in my letter? Should I mention my financial status and how I get no income support and the fact I am a nanny and could lose my job and my teacher training position? - I am only 21 so I hope they take this into consideration. 

 

I’m a bit confused - should I send the signed TICs with my guilty plead in AND write a letter asking for an OOC settlement too? Also, if I plead guilty on the summons does it mean I get a conviction which will show on records? 

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  • 4 months later...

Hello, 

 

not sure if anyone is still on this thread.

I didn’t attend court as I was unavailable on the day

I received another court date.

 

On Monday I received this in the post.

Can someone please tell me what it means as I find it very confusing. 
 

also I didn’t send the papers to court nor did I plead guilty so I’m not sure why they said that. 
 

thanks

 

court letter.pdf

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I would like to attend however I’m a trainee teacher and I am not allowed to take any days off and I’m also teaching. 
I also suffer from really bad anxiety and panic attacks so I’m scared of collapsing or something. 
 

do you think I can call IAP and say I understand over the phone?

 

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  • 2 months later...

Sorry everyone for the late reply.

Been going through a family death and it has been very hectic the past few months.   
 

just wanted to update everyone..

 

I ended up ringing tfl prosecutions team a day before I was meant to go to court and I told the woman on the phone how I won’t be able to attend as I can’t take the day off work.

 

The woman on the phone was so lovely and told me to email the court services and tell them my circumstances and ask them if the court can proceed in my absence. She also said that they don’t do out of court settlements anymore - which is easy to believe as there has of course been a massive rise in people caught with counterfeit cards. 

 

She then advised me that after looking at my case, emails and my mitigating circumstances it is likely that the court will just send a fine to my house with no criminal record. (of course she said that this is not 100% what will happen it is just what she THINKS will happen). 
 

2 weeks later I got a letter in the post with a fine of around £600 and around 3 weeks to pay it. 
 

im very grateful that they decided to just fine me and not charge me with a record. 
thank you dx100uk and honeybee13 for all your help!!

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  • dx100uk changed the title to TfL fare evasion Fake 16+ Oyster card 81 uses in court** RESOLVED fine no criminal record **
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