@natwest_help help required

[Johnhd]

Hi

 

I sold a phone via fb marketplace and he paid into my account.

 

I sent the phone and I assume he has received it as he has now reported me as a [EDIT] to Natwest saying he has received nothing.

 

I have no proof of post. The bank has blocked my access to online banking and use of my card

 

I have no access to my monies.

 

I spoke to them and they said that I am being investigated by the team

 

I am outraged as obviously the person saying I am doing him over is in fact trying to do me over

 

Any how. How will I get my account back and my monies? Also I hear fraud and think of the police. Is this guys games going to get me in trouble?

 

Thanks

[dx100uk]

I what proof have you that HE reported you to NatWest?

I doubt it.

 

somethings not right here.

 

dx

[Johnhd]

I don't have any apart from taking the ladies word for it over the phone to the fraud team.

 

She also gave me his name.

 

I found it odd as the phone I posted would have only arrived today so he has acted quickly

[dx100uk]

its got nothing to do with your bank!!

 

they have no authority whatsoever to close your bank account just because you supposedly didn't send a phone

 

you'll find the fleecers has done a clawback on the money He wired YOU

probably via western union or one of the other dodgy methods wherby he can recall it.

 

whilst they investigate HIS fraud

your account will be blocked

 

this sc@m happens 1000's of time a day onm ebay etc etc

 

because people never read the warnings about such sc@ms

[Johnhd]

Hi

 

He paid from his bank account straight into mine. Whether his bank account is legit I do not know.

 

My bank and monies today is still unavailable. I have no been in trouble on eBay for an unpaid item.

 

The way things are looking this guy is going to be getting my account closed and result in me losing my balance

 

I posted the phone. He has obviously got it but thinking about it, there would be no difference if I were to hand him the phone. As it's a bank transfer.

 

I want my money and bank account to work :-/

[dx100uk]

they have no authority whatsoever to close your bank account just because you supposedly didn't send a phone

[Johnhd]

Hey

 

I spoke to someone who works at natwest and apparently if someone flags you for fruad or [problem], they do indeed block your account

 

Can't believe this

[dx100uk]

well its not done because of what you've done

 

I would suspect he is a well known sc@mmer and the payment to your account is the fraud

yes they'll lock yours down to stop you spending the fraudulent money transferred in from his fraudulent account

 

might not even been from his account

could have been someone elses he's hijacked

and you might not be the only person too to get funds from it.

 

this will resolve itself in time but I doubt you'll see that money nor the phone ever again.

 

sadly you've fallen for one of the oldest tricks with online trading

you should never ever allow people to pay you direct

always use a third medium that gives you protection like PAYPAL

 

have you alerted FB marketplace

and contacted action Fraud?

[Johnhd]

No. I have spoken to them. The cause is me. They are literally naming me the [EDIT]

 

This is why I'm so angry. It is a joke. I said ok let me report him and they would not allow me as I'm the one being investigated. I was speechless

 

I don't know my next act. Natwest know I have had the monies and spent the monies. It was mine to spend. So am I going to be 200 down, a bank account down and my balance down

 

I am so angry it's unreal and all i seem to be able to do is wait

[dx100uk]

so YOU@VE done nothing to counter the claim

as post 8

get moving

another day wasted.

[Johnhd]

I have spoken over the phone to the team and answered all the questions.

 

The woman was actually really offensive as she was speaking to me like she was a police officer and I'm the criminal and it was not a nice experience at all

 

I'm not sure what else to do.

[dx100uk]

have you alerted FB marketplace

and contacted action fraud?

 

I wouldn't be talking on the phone

you need a data trail

everything in writing

 

might be an idea to email the CEO and complain

 

to date you've simply accepted you've been sc@mmed which is why you are being treated like dirt