Anyone ever dealt with "Parking Solutions 24"? - ** CANCELLED **

[Cardiff Devil]

Hi all.

 

As above, new NTK from these goons above. Not heard of them before and a quick search on this forum turns up nothing.

 

I will post up a redacted copy of the NTK shortly once my scanner wakes up, but in the meantime, a few interesting points of note;

 

Their NTD (dated 27/01) bears a BPA logo, and on the back it has details on how to appeal to POPLA. The NTK (dated 02/03) has no BPA logo, instead gives details on how to appeal to IAS. A quick squizz at the BPA and IPC websites show Parking Solutions 24 as being members of the BPA. So their NTK already contains incorrect and potentially misleading information. Good start.

 

Parking Solutions 24 have displayed in a big red box prominently at the top of the notice that they are "The Creditor". I thought the true creditor would have been the landowner, if any "credit" actually existed in the first place?

 

The original PCN was for £60. It still is, but they've added an £18 "Administration Charge (inc VAT)". Apart from the £2.50 DVLA fee, and let's say a quid for the envelope and paper, what's the other £14.50 for, I wonder?

 

The NTK contains no photographic evidence, nor any link or instructions to allow me to access said evidence. If I remember correctly this is a requirement under PoFA?

 

Any thoughts before I hit them with the soft appeal letter?

 

Cheers

CD

[Cardiff Devil]

NTK, as promised, details redacted.

 

Another thing I just noticed, the NTD is actually dated 27 01 14 .

 

Seems these idiots can't even get the date right.

[Cardiff Devil]

Good spot. I checked on there and it doesn't have any photos. Just has them as "pending".

 

I probably should have said, on the NTD it says that the reason for issue was "Other", and in the box at the bottom they've written "on foot path".

 

I checked with the driver on the day and they said that the car was parked in what looked like a normal space between two other cars. Having checked the car park on Google Earth there appears to be a footpath running between spaces in a straight line, if that makes sense. However according to the driver the markings on the road are quite badly faded in places and are unclear. Plus it is a poorly lit section of the car park and they arrived before dawn, while it was still dark.

[Cardiff Devil]

Yep, the address Armadillo posted is the one that's on the NTK.

 

I believe that's the case, PCN Parking Solutions / Solutions Labs seem to just be handling the payment / appeals side of things. Although they give a separate address (or rather a PO Box number).

 

If they're BPA members after all, I'll just submit the standard appeal, then smack them upside the head with GPEOL at POPLA.

[Cardiff Devil]

Appeal sent. Watch this space.

[Cardiff Devil]

Game, set and match.

 

Logged onto PaymyPCN's website to check the status of my appeal and now have the following;

 

Status:

Obligation Discharged

 

No information required

The drivers obligation has been discharged therefore appeal information is no longer required.

 

And the current balance has gone from £78 to £0.

 

Guess that's that, then.

[Cardiff Devil]

It's weird. It doesn't say "Cancelled" anywhere, and if I click on "Pay PCN now" it still gives me the option to enter my card details to pay £60.

 

I'd be expecting to see that on there if I'd provided the name of the driver, which I haven't.

[Cardiff Devil]

I'm not 100% sure it is cancelled yet HB, if there's any change I'll let you know.

[Cardiff Devil]

FYI this is now confirmed as cancelled. Had written confirmation of the cancellation through the post on Saturday.

 

Another good result. Cheers all.