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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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need advice pleeeeeease


pettal
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Hi guys,

 

wondering if anyone knew if a £25.00 monthly OD charge is a legit charge? They did'nt charge any interest for those months, but then it stopps and they start chargeing interest for my £600 OD(which has never changed). They have charged me a £5 underfunding fee (coz i never put money in the account unless I needed to) can I claim that back? Also if they do close my account, which it looks like they may do, am I able to pay my OD back slowly and if so will the interest rate stay the same???

 

will be grateful for any comments

 

thankyou

 

luv ya all and good luck!!!!!!!!

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http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-user-guide-contacts-list.html?garpg=6

 

its not possible to know if they will close your account, but if it is going to get closed they will inform you.

 

you will have to pay od, but with in reason

-----------------------------------------------

Mortgage Express charges- settled in full after issuing claim

 

------------------------------------------------

To view the FAQ'S click here: http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

To view the PRELIM letter click here: http://www.consumeractiongroup.co.uk/forum/bank-templates-library/516-1-data-protection-act.html

To view the Letter Before Action click here: http://www.consumeractiongroup.co.uk/forum/bank-templates-library/92-3-letter-before-action.html

To find Registered Address:

http://www.esd.informationcommissioner.gov.uk/esd/search.asp

 

 

If my advise helps click here http://www.consumeractiongroup.co.uk/forum/reputation.php?p=366404

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wondering if anyone knew if a £25.00 monthly OD charge is a legit charge? They did'nt charge any interest for those months, but then it stopps and they start chargeing interest for my £600 OD(which has never changed). They have charged me a £5 underfunding fee (coz i never put money in the account unless I needed to) can I claim that back? Also if they do close my account, which it looks like they may do, am I able to pay my OD back slowly and if so will the interest rate stay the same???

Hi Pettal,

 

Not too sure about the £25.00 but my guess is if it says that its a charge on your statements then surely thats what it is. As for the underfunding fee then I have never heard of that before - what sort of account is it, believe me I don't think its possible for any body to have been putting less into their account than I did and I never had anything like that on my statements. With regards to the closing of accounts they did close mine and reading around I think in most cases if not all that is the action A & L take so you must open a parachute account if you do not already have one. If there is no one to answer your questions regarding the charges then I would be inclined to speak to someone at the bank asking them to explain to me wether they are infact charges ( they do not need to know what you are doing)? Sorry I could not be of more help but my best wishes go to you and good luck.;-)

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Hi guys,

 

wondering if anyone knew if a £25.00 monthly OD charge is a legit charge? They did'nt charge any interest for those months, but then it stopps and they start chargeing interest for my £600 OD(which has never changed). They have charged me a £5 underfunding fee (coz i never put money in the account unless I needed to) can I claim that back? Also if they do close my account, which it looks like they may do, am I able to pay my OD back slowly and if so will the interest rate stay the same???

 

will be grateful for any comments

 

thankyou

 

luv ya all and good luck!!!!!!!!

 

Hi Pettal,

 

Check your agreement from when you opened your account to see what your agreed overdraft limit was (If you had one). I've never known anyone pay £25 for an overdraft unless it's a penalty one like those that we are all fighting against here. The interest doesn't show up monthly on some A&L accounts, they ad it quarterly so you wouldn't notice it all the time.

With regard to the underfunding situation I can only guess that you have one of their high interest accounts. The problem with these is when you open it there is a section where by signing you agree to put in at least £1,000 per month. My take on the situation is that the £5 isn't legal at common law because that means you're paying them for the privilege of looking after your hard earned cash but I'm no legal eagle. Another way of getting out of this one is dependent on your salary.....when you were sold the account you should have been asked to prove you could pay in at least £1,000. IF you couldn't pay this amount in each month and they still gave you that type of account then you were mis-sold your account and should have been offered a basic account

P.S. Get a parachute account opened as quick as possible because the law of probability says they will shut your account down if you pursue them for the fees

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Thanks guys,

 

very helpful as usual. I think I will claim for the £25 OD charge, but still unsure about the underfunding fee. I was a bit naughty coz I only opened the account to get the OD coz I was skint at the time and they did state that they would only give it to me if my salary was paid into the account, which was over £1000 per month. After 3 months I transferred my salary back to my main account (HSBC) and only paid money into the A & L account when the interest was going to put me over my OD limit, and still do but they have stopped the underfunding fee!!:D If they close my account I will offer to repay the OD at £10 per month until it's done. I believe they cannot take me to court or blacklist me as long as I am paying something towards my debt.(is that true??!!)

 

Tahnks again xxx

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If you're making them an offer to pay it back it shows you're being reasonable. They may throw a tantrum wanting more money but if you can't afford it DON'T pay it. Overstretch yourself and you'll just end up in more financial strife. If they threaten you with any kind of legal ramifications (highly unlikely but I've seen it) a judge would look favourably on you as you made the initial offer and probably tell them to do one and accept what you've offered

Let us know how you get on

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Petal,

I claimed the £25 back (and they paid), IMO it is a penalty charge. They will claim it is for administering an overdrawn account, ie £25 for the computer to say you are overdrawn. They will on occasion repeat the charge every three days until the charge hits a cut off maximum (£50 from memory).

Go for it!

We haven't got the money, so we've got to think!

Ernest Rutherford

 

A & L

Data Protection Act Letter sent 11/08/06

Data rec'd 14/09/06, Prelim letter sent 16/09/06

LBA sent 22/09/06, MCOL 6QZ68670 issued 2/10/06 - chq for £6,375.34 rec'd 04/11/06.

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  • 1 year later...

I would advise you to complain to F.O.S. that is against the terms of the waiver;)

i will be off site for the next month or so. if you have any problems, feel free to report the post so a moderator can help you.

 

I am not a qualified or practicing lawyer.

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