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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Just a thought - Mobile phone contracts


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Phone companies tie you into a 12 or 18 month contracts.

If you want to terminate this contract early you have to basically pay them a fee which equates to your current monthly payments x time number of months left on your contract - so you may as well keep the contract till it's end date.

 

My question is - can they do this?

I have a feeling this is all above board but just wondered, as there's so many good contract offers on the market but I'm tied in with Vodafone until March 2007 so can't take advantage of any of them.

 

Thanks

Halifax 1

WON - £1,355.49 21/07/06

MINT

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First Direct

WON - £913.50 01/09/06

Capital One

WON - £130.13 03/11/06

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Kensington Mortgages ERC

MCOL for £6,204.39 Discontinued

Halifax Mortgage Admin fee

WON - £10.00

Direct Line Mortgage Redemption Fee

WON - £99.00

Halifax 3

MCOL for £109.01 reg 07/03/07

 

http://petitions.pm.gov.uk/redemptionfees/

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Yes. They discount the handset price in line with how long the minimum contract is for. No contract, and the phone costs £450. Take it on 12 months (if you can) and the price drops to £129. But if you take it on 18/24, you get the best price of £69 - the starting price depends on how long the phone has been available in the marketplace.

 

I refuse to provide the information most mobile phone contracts require (DoB, Inside leg, favourite colour etc), so I buy the phone I want from eBay (being v/careful) and then swap my SIM card over. It costs slightly more than the equivalent contract, but not that much - and I stay in control!

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Yes. They discount the handset price in line with how long the minimum contract is for. No contract, and the phone costs £450. Take it on 12 months (if you can) and the price drops to £129. But if you take it on 18/24, you get the best price of £69 - the starting price depends on how long the phone has been available in the marketplace.

 

I refuse to provide the information most mobile phone contracts require (DoB, Inside leg, favourite colour etc), so I buy the phone I want from eBay (being v/careful) and then swap my SIM card over. It costs slightly more than the equivalent contract, but not that much - and I stay in control!

 

I always buy my handsets all over the place in Europe for usually 30% of the price here in the UK and because they are free mobiles all cards works (all legal)

What I didn't know is that you can have a contract without a phone and timely ties, or did I get that wrong?

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You can have a contract without a phone and all the networks support this, the way round this is to purchase a pre-pay SIM card (only) of your chosen network - and check which of them provides the best coverage at home before deciding. Once you use up any credit, call customer services and say you'd like to switch from Pre-Pay to a contract. This may mean they will want a DDM and other details, so it's up to you if you wish to go down this route, but often you can do this without signing any contract and there's no commitment as you're supplying your own phone. It's a neat way round the shackles of a mobile contract, yet still benefiting from the lower call charges.

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