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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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What's available my daughter doesnt want to attend college


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Would she be able to register with careers service? If so you can still get tax credits for further 20 weeks?

 

https://www.gov.uk/child-tax-credit-when-child-reaches-16

 

Does she have no interest in working either? I was told at 15/16 I had anorexia (partial syndrome they said). I dropped out if school and went to college instead hoping the change of scenery, getting away for the school environment etc would help. Sadly it didn't help, I found concentrating and studying very difficult due to the tiredness but instead I started working full time at 17 and am still with the same employer. I feel it's the best decision I could have made and have since been able to get qualifications through my employment.

 

I know your daughters circumstances will be different, I just wanted to share my experience.

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The problem with her starting work, is that relatively new law, where school students have to complete 6th form or attend 6th form college if they were born after a particular year. I'll have to speak to the college anyway, because when we made college support aware of her difficulties, A.N. wasn't a problem then, as it is now. She's already registered with Connextions, not that they've been much help. I'm hoping college may work better than school, only because the environment is nothing like school and her b/f and friends will be attending there. Fingers Crossed!!

 

Hopefully her college will be better than mine then. Mines was exactly like school and that's partly why it didn't work for me.

 

Know nothing about connexions - my point with that was that you can continue to get the child tax credits for 20 weeks if she does leave education. So could be helpful even if they are useless!

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