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    • I am heading over to hers tomorrow so I will find out.  Will there be something written in the agreement or does it depend on the agreement its self ? Just so I know what to look for, so I can provide as much information as possible on here. 
    • The answer to this is going to depend on what the agreement your friend signed says. Or contact the housing provider and ask them.  
    • Thank you all for the responses, to answers a few questions  - she has had the car since Jan 23 on a 5 year term.  - She is unsure what the agreement is called, but at the end she has the option to make a payment to "buy" the car - she recieves benefits for her young children alongside the ssp (normally she would be on NLW for a 16 hr a week job)  - Yes she would like to keep the car  She has not responded to the last email from them asking her to call and it'll be followed up in an email. I told her to hold off until atleast Wednesday so I can read a few posts on here and get some more information.  I will ensure she follows up with a letter, that has not been signed but instead her name written.   Thank you  
    • Thanks @lookinforinfo I'll use that. @FTMDave Yep im going to do just that and calmly enjoy the process that follows.    Whats the deal with the quote thing? Is it causing an issue for the site or just an annoyance.
    • Hello, *posting on behalf of my friend, I'll provide as much info as possible*  During a pretty low point my friend moved into a social housing property, it was in a area with no family/friend connections so she started to look for a mutual exchange. She found one, signed the paper work and thought everything was okay.  She has now decided she does not want to go through with the mutual exchange. Is she legally allowed to pull out after signing the paperwork or does she have to commit to the move? Thank you,
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

bobtheb v morgan stanley **WON**


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Thanks Zootscoot

 

Anyway,the offer arrived in writing,£746.80,it would only have cost them £561

originally:D (now includes court fee and 8%),

it includes a confidentiality clause (crossed out :))

and a clause saying 'You will write to NCC within 2 days of accepting this offer'

I have altered this to within 2 days of receiving cleared funds;-)

:grin:amount WON so far £15,021.27(12 claims):D

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  • 2 weeks later...
  • 2 weeks later...

I've started my assault on MS and I've just received much the same letter as bobtheb did concerning Morgan Stanley's payment hierachy system,

 

(mine was signed on behalf of Trevor O'Donnell)

 

I'll follow the trail blazed by bobtheb- thanks bob!

 

Im starting a thread about my own Morgan Stanley adventures-

 

 

noomill060vmorgan stanley

 

(Well I will do as soon as I discover how to start a new thread!)

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i have sent fax notices to Morgan Stanley confirming that I beleive they are in breach of the data protection act ,for failing to supply me with the transcripts of recordings they made in between dates oct 2002 to may 2003 ,and when my PPI claim was successful 33 months were paid by norwich union,so when going through my bank credit card statement i could not get anything to add up due partly to my illness but also on every statement since the PPI claim their were two payments every month for PPI,when i requested the reason for this i am being met with dumb silence they have not attempted to try make contact,so i have also written to the oft concerning this ,during the repayment schedule from norwich union whome also missed a few payment dates thus i got even more charges added to the account but not only that the MORGAN STANLEY had added a further DEFAULT NOTICE against me because the insurance co were slow with their payments ,then the penny dropped i remembered last night that MORGAN STANLEY had taken out another PPI policy i did not sign this ,but i argued that i do not need it ,they said i had to have it in case of another unrelated illness took place i said what use is it when i am dissabled due to illness and no prospects of a recovery i remember at the time this was supposed to be a recorded conversation and also i asked specificly what will happen when the payments cease as i beleived this PPI would pay of the complete debt and the person i spoke with assured me that MORGAN STANLEY would most probably write of the debt,i am absolutely certain the phone calls were recorded but they ,are ignoring my request for copies,except to say i got the initial standard letter as everything is automated they just send statements,even though they have made an initial offer of 280.00..but when i try to calculate i have approximately 36 payment of double PPI to get back as well as 40 x 20 pounds payments and also penalties for late payment made by The PPI and also the removal of the Defaults ,i have also demanded a statement as to the meaning of "PPI cancelled due to delinquicey"this delinquicey was not upto to me but the insurance company payments so on four occassions they actually closed the account,even though i have never used the card from the first day of me taking ill that was in oct2002 and the credit card balance is no different from the first day it started ...

i know this has gone off track in places and not really in the same vein but this just lets you know how frustrating and deliberately mis leading the banks can be

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