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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Just had WCA


marcus6
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Would help if i put what i have,

 

 

 

I have chronic rheumatoid arthritis!

 

I would not wish this on anyone! as it has turned my life upside down, in pain 95% of the time, on about 12 dif-meds a day along with taking pain killers 24/7, i have around 3 to 4 flare-ups a month, it gets that bad some times i just wish i could be put down!! not nice having something that you know you going to have for the rest of your life, and knowing all that can be done is try and keep it under control! and nothing seems to be working yet, and i can not see any light at the end of the tunnel.

 

No one seems to understand how you feel, and when you tell someone that you have rheumatoid arthritis! you can see the look on there face ( as if to say well its only arthritis thats not that bad!) but unless you have it you will never know or understand what its like,

Its like having the flu 24/7 and the pain that comes with it is bad but when you have flare-ups! you get 10x the pain it is out of this world thats only way i can put it!

 

I have been on ESA 2 years now!

 

Just Added^^^^

 

 

 

What can i say, 2 weeks ago i had to go Job-center as i had been put in the work group! and i told the guy when i was there that i dont understand as i have WCA in 2 weeks time, so why am i here? he just told me this is how they do things.

 

any way they book me in to go on a back to work thing! i go along to it! was not to bad they was very understanding, and then 3 days later i have my WCA, and the women that seen me was very good i have to say she was very understanding and asked me lots about how i feel and how long i had been on ESA, and went on to ask me how bad my RA gets and so on. this was on the monday and by the end of the week i give DWP a call, and i aksed what group i was in and the guy on the phone said hold on i will look and then he went to say something and then went hold on a min there is a note here! and he said you just been moved back to the support group, HAPPY DAYS!

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I put in for PIP back in Oct, so i gave them a call, now i know i'm back in the support group.. and the guy said it takes around 21 weeks before they book you in to have assessment! i told him well its been almost 26 weeks, so he looked to see if they could fit me in! he said sorry there are no spaces yet, he said as soon as there is you will be booked in, Well thats better than a letter just saying no your not getting it. like i did last time i put in for DLA. keeping my fingers crossed that i have the assessment done at the same place by the same women!

 

she was very good and very understanding! just wish they was all like that, but most of them just don't understand....

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