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    • But I'm not mixing and matching. Sure, when researching I do check multiple avenues, but when speaking, I will open a single post. The Fb post was made in March, it is now June, time has passed, and when the suggestion was made, no further information was given on how I should progress beyond "send a letter", which has meant that I've needed to start another stream - this one, but only after taking the time to research first.
    • hes not turning you away he is simply saying that you should stick to one channel of advice. he is perfectly happy with that channel being this forum, and he will help you   all he is saying, and I agree, is that you should stick to one help channel, not mix and match 3/4
    • As long as we are clear . Do the reading and post your letter of claim in draft form as requested and we can go from there.    
    • Hold on @BankFodder, that was a bit harsh. I spoke with the EVRi complaints Facebook group to begin with, a user on that group told me to send a letter but didn't give any specifics. Here at CAG, I was looking more for specific help as I've never raised such a claim before, and wanted to be sure that my claim was correct, which is why I've researched information with the other groups too, to be sure; but you seem to have assumed that I've made some form of contact with the other groups, such that I find your comments and tone to be very unfair. And I do know a thing or two about forums, that forum users are unpaid volunteers, I happen to be a Tableau Ambassador, and so perform a very similar role helping others in an unpaid capacity  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Off topic posts from "Getting them to Reveal their Vitals"


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PV,

A Defendant faced with a Claimant who declines to deal with his CPR 31.14 obligations promptly (ie within 7 days of the request) may file an application with the court in Form N244 for an appropriate order.

 

The following text is fom a post I made in wakeywakey's thread entitled: 'Marlins/Arrow Global have no CCA-Now what?' and deals with the completion of the N244 for an appropriate order folowing a Claimant's failure to comply with a CPR 31.14 request.

 

In box [3] of the N244 write:

 

'An order that unless within 14 days of the making of an order upon this application the Claimant complies with a request made by the Defendant on (date) pursuant to CPR 31.14 by the provision to the Defendant of documents mentioned in the Particulars of Claim, namely [1] the agreement [2] the default notice and [3] the assignment, the claim shall stand struck out and the Defendant shall be at liberty to enter judgment against the Claimant without further order of the court with the costs of this case to be paid by the Claimant to the Defendant to be assessed on the standard basis and pursuant to the provisions of The Litigants in Person (Costs and Expenses) Act 1975.

 

The application is made because of the Claimant's refusal to comply with the Defendant's CPR 31.14 request and the documents are required owing to [here add any special feature or requirement of the case] and to enable the proper preparation of a Defence.'

 

In Box 4 write: 'Yes'

In Box 5 write: 'Without a hearing'

Ignore Box 6

In Box 7 write: 'None'

In Box 8 write: 'District Judge'

In Box 9 write: 'Claimant'

In Box 10 tick the box marked 'the evidence set out in the box below' and beneath it write:

 

'On (date), following service of the Claim Form in this case, I wrote to the Claimant requesting inspection of documents mentioned in the Particulars of Claim pursuant to CPR 31.14. A copy of my letter of request is attached to this application notice marked 'A'.

 

The following is the text taken from my wakeywakey post but hopefully will assist with a gist of the sort of thing to say:

 

[The Claimant replied by letter dated (date) rejecting my request on the ground it had no obligation to comply. A copy of this reply is attached to this application notice marked 'B'.

 

The agreement relied upon by the Claimant is now very old. The documents sought by my request are essential for the proper preparation of my defence and the determination of the claim and CPR 31.14 afford me a right to inspect those documents.']

 

Sign the statement, attach the copies and complete the remainder of the N244 in the usual way applicable to your case.

 

On a separate piece of paper to be attached to your application notice, write this:

 

Claim No:

Draft Order

 

1 Unless by 4:00pm on (date) the Claimant complies with a request made by the Defendant on (date) pursuant to CPR 31.14 by the provision to the Defendant of documents mentioned in the Particulars of Claim, namely [here list the documents sought in the CPR 31.14 request for example, [1] the agreement [2] the default notice and [3] the assignment,]

the claim shall stand struck out and the Defendant shall be at liberty to enter judgment against the Claimant without further order of the court, and

[ii] the Claimant shall pay the Defendant his/her costs of this case to be assessed on the standard basis and pursuant to the provisions of The Litigants in Person (Costs and Expenses) Act 1975.

 

2 In the event that the Claimant shall comply with this order,

the Defendant shall file and serve a Defence by 4:00pm on (date) and

[ii] the Claimant shall pay the Defendant his/her costs of this application [in any event] [assessed in the sum of £130.00]

 

The fee payable to the court on filing this application is presently £75.00.

 

Hope this helps.

 

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StayingCalm,

 

Q1

I have amended the text of box 3 of the N244 in order to make it clear that an extension of time for serivce of the Defnece is sought. The text in box 3 would read:

 

'An order extending time for service of the Defence and directing that unless within 14 days of the making of an order upon this application the Claimant complies with a request made by the Defendant on (date) pursuant to CPR 31.14 by the provision to the Defendant of documents mentioned in the Particulars of Claim, namely [1] the agreement [2] the default notice and [3] the assignment, the claim shall stand struck out and the Defendant shall be at liberty to enter judgment against the Claimant without further order of the court with the costs of this case to be paid by the Claimant to the Defendant to be assessed on the standard basis and pursuant to the provisions of The Litigants in Person (Costs and Expenses) Act 1975.

 

The application is made because of the Claimant's refusal to comply with the Defendant's CPR 31.14 request and the documents are required owing to the age of the case and to enable the proper preparation of a Defence.'

 

Q2

I would expect it to be transfered to your local court.

 

Q3

I estimated costs at £130.00 to include the cour fee of £75.00. you are not obliged to stick with £130.00 and may suggest a differnet figure.

 

Q4

The Claimant whose claim is struck out for non-compliance may apply to the court for relief from the sanction. It will be a pre-requisite of any application that there is compliance with the order and the claimant will have to satsify the court that it should be allowed back into the case on a consideration of the principles set out under CPR 3.9.

 

Q5

Any baggage or black marks connected to the account, including such things linked to the collection of the account, pass with it and would be avialble for you to use in Defene. Thus if the claim was struck out and the Claimant passed the account on to another collector who brought proceedings, you could meet any claim brought by that collector by saying in your Defence that proceedings on the account had been brought and struck out by order of the court.

 

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  • 3 weeks later...

micko,

You will have to help me to help you, but let's see what I can understand from what you've already said.

 

Loan Company 'A' began what appears to be two mortgage repossession proceedings against you, represented by a different law firm in each case in relation to two agreements between you and A in January 2008.

 

In one of the two cases, the relevant law firm attached the agreement relied upon in accordance with CPR 16 PD 7.3. In the other case, the agreement relied upon was not attached. The agreement which was not attached did not show up in either of two SARs either.

 

The Practice Direction governing the contents of Particulars of Claim in mortgage repossession claims is set out at CPR PD 55 para 2.5.

 

You say you got hold of the agreement under section 15(2). I presume that to mean section 15(2) Data Protection Act 1998? You say confidently that the agreement breaches section 18. I presume that to be section 18 Consumer Credit Act 1974. It is always helpful to spell out the Act along with the section. I can do a bit of thinking and have a try at figuring out what you might be saying. Other CAGgers might throw their hands up in the air.

 

As for what you can do, it depends on what happened to the litigation. I gather you entered into another agreement with an equally awful creditor 'B', got the money off B and paid off A. If that is right the mortgage repossession proceedings will be over and A will have run off with the money. You paid off A before you'd got a copy of the relevant agreement.

 

If the agreement was improperly executed, paying A off may be tantamount to returning as unwanted, the voluntary disposition or gift made to you by A and as suggested would arise in Wilson v First County Trust Ltd [2001].

 

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micko,

I am at a loss to understand what you would expect to gain by bringing these proceedings. In your draft PoC you say at para 3 that on 23 January 2008 the proceedings were adjourned generally with liberty to restore and that if no application to restore was made then on 4 February 2009 the proceedings were to stand struck out.

 

If I read you right, what then happened was that you remortgaged with Redstone of all people and applied the funds received to pay off GE Money. Content with the money and the mortgage thereby redeemed, GE Money have not prosecuted the possession claim any further and have no remaining interest in your property on which to base a right to possession of it. The case will stand struck out ccome February next year.

 

Your proposed action is against 'Simply Law' (is that a real name for the law firm?) who you say represented GE Money in the possession proceedings. Your claim against them is based upon a faiure to comply with a SAR and that because of this failure they have caused you to suffer damage.

 

No better particulars of the way in which the failure caused damage and the nature of the damage are provided and there is consequence a not-insignificant gap in the trail of facts and matters contained in the Particulars of Claim. Instead and perhaps as some means of filling this gap, you launch into a claim that 'Simply Law contrived with GE Money to ignore .. CPR PD 55 para 2.5 .. to stop myself and the court from having access to an agreement that was unenforceable ..'

 

This allegation is an allegation that Simply Law and GE Money contrived to pervert the course of justice, will be taken very seriously by the court and unless you have unequivocal evidence of pre-planned and intentional wrongdoing of the kind alleged (which I doubt), Simply Law will wipe the floor with you.

 

Further, to suggest in Particulars of Claim that the court is so weak as to be incapable of regulating what documentary evidence may be used in the case is preposterous. Had you applied to the court for an order directing the disclosure of the agreement in question you would have obtained an order for disclosure of it. If it is to be suggested that the failure to comply with CPR PD 55 is what lies behind your suffering damage, I'm sorry to say your claim will fall on deaf ears.

 

All a court is likely to do is make a direction that Simply Law comply with your SAR and all the court will require is evidence thast the SAR was made and not answered within the statutory framework. There is no need for any other allegations unless you are seeking some other relief from Simply Law to which you have a legal entitlement. In a case between you and Simply Law the court will have no power to deal with questions concerning whether your agreement with Redstone may be rescinded. Likewise whether you should be able to reclaim monies from GE Money.

 

As for your claim to be entitled to reclaim the monies from GE Money, you appear to advance a right to reclaim on the ground that it was improperly executed. The consequence of entry into an improperly executed agreement is that the creditor who wishes to enforce the agreement may only do so where he has an order of the court permitting him to do so (See section 65 Consumer Credit Act 1974). I am unaware of any other consequences.

 

GE Money brought proceedings to enforce the agreement. By all accounts you did not raise in those proceedings the fact that the agreement was improperly executed. Instead you did what GE Money wanted you to do. You voluntarily repaid them so the mortgage is now redeemed. GE money no longer require an order of the court.

 

What you appear to be saying in a nutshell is:

 

[1] GE Money lent me money.

[2] The agreement was improperly executed.

[3] Before I found out the agreement was improperly executed I repaid the loan in full.

 

[4] GE Money should be made to

[a] re-open the agreement making sure it is improperly executed,

give me the money again,

[c] apply to the court for permission to enforce the improperly executed agreement

 

[5] on hearing the application for permission the court should

[a] refuse GE money permission to enforce

allow me to keep the money as if it was a gift.

 

That ain't gonna work.

 

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