Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Workplace Benefits Not Provided


Recommended Posts

Hi there.

 

I'm hoping for a bit of advice on where I stand with regard to workplace benefits promised to me but not provided.

 

When I started working for my new employer in February 2013 I was promised enrollment into the one of the company benefit schemes if I achieved a certain target.

 

I met the target in early July and had a meeting with both of my bosses (the company MD and the HR boss) who confirmed that I would now be enrolled with immediate effect. This was put in writing and I completed the application forms for the scheme that afternoon.

 

I thought no more of it until this month when I had a need to potentially use the cover. I spoke to the MD about details of the cover and he directed me to the scheme administrators for further information.

 

The scheme admin responded to my enquiry this week to advise they have no idea who I am - as it turns out the HR boss never bothered submitting my application, as he thought it was 'unaffordable for the company' to provide me with cover despite being present in both meetings where it was all agreed. Neither myself or the MD were informed of this decision.

 

So now I have no cover (and have missed out on 8 months of a benefit I was promised in writing) and am faced with paying the full expenses myself without any help.

 

The MD has promised the cover will be in force by the end of February but that won't be of any help to me. I'm not really sure what I'm asking other than do I have any rights in this instance to expect them to compensate me for the benefit not provided?

 

Many thanks for any advice you can give.

 

Lola :-)

Link to post
Share on other sites

At this stage, your only real course of action would be a formal grievance into the actions of the company in making a written agreement to provide a benefit, and for failing to provide it. There may be a potential breach of contract claim depending on any losses caused by that breach, but without knowing further details it is difficult to say. Certainly any loss should be outlined in the grievance with a suggestion that in the light of the company having agreed to provide cover in advance you feel that they should consider meeting the cost of whatever you have incurred?

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

DONATE HERE

 

If I have been helpful in any way - please feel free to click on the STAR to the left!

 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...