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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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student Barclay card


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Hi

 

can anyone help i have had someone ringing every 5 minutes until i answered the phone his evening.(we have caller display and don't answer private numbers).

 

they said that a direct debit ahd been returned frm the bank. Considering it is paid by standing order i thought this was a bit far fetched.

 

Sorry rabbitting on the real reason for this post is that it is over the limit by quite a large amount as they keep putting a £12 late payment charge and £12 OVER LIMIT CHARGE EACH ONTH WHICH IS RACKING P THE DEBT.

 

The thing with the late payment charge is that when the s/o goes out and clears into their account it is still 10 days before it is due.

 

can anybody help are they allowed to keep adding these charges month after month especially as this is also what sent me over my limit in the first place.

 

thanks

 

c

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  • 1 month later...

They're not allowed to under law as they are unlawful - but they do it anyway.

 

You can reclaim all the charges for the last 6 years.

 

Have a read of the threads in the barclaycard forum.

 

http://www.consumeractiongroup.co.uk/forum/barclaycard/

 

Mine is a student Barclaycard and I'm in the process of claiming - I'm still awaiting the Information commissioner to rule that barclaycard broke the law by not giving me my accounts when I asked under the data protection act. They claimed their microfiche records weren't covered by the Data Protection Act but the Info commissioner just ruled on someone elses complaint that it did - so mines a formality. Once I have that I can work out the last 6 years worth of charges and really get stuck into them.

 

Good luck.

 

The Badger

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