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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Tribunal advice needed - complex question


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Do I need to print the full case documentation for every case law reference? Hopefully not??

 

This would be a monster exercise. I.e. there are probably 6 references to cases and they look like up to 50 pages each... 6 copies of each would be 2000 pages or so in total...

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I would expect that if someone is going to refer to a particular case they should bring a copy of it with them because the Judge can't be expected to hold the details of every previous case in his head.

 

The Respondents should take copies of the cases they specified, but to be on the safe side I'd print out the whole of para. 37 of Kirklees and highlight (4):

 

(4) We consider it a matter of the greatest importance that there should be no doubt or uncertainty as to the date which is the 'effective date of termination.' An employee's rights either to complain of unfair dismissal or to claim redundancy are dependent upon his taking proceedings within three months of the effective date of termination (or in the case of redundancy payments 'the relevant date'). These time limits are rigorously enforced. If the identification of the effective date of termination depends upon the legal subtleties of the law of repudiation and acceptance of repudiation, the ordinary employee will be unable to understand the position. The Dedman rule fixed the effective date of termination at what most employees would understand to be the date of termination, i.e. the date on which he ceases to attend his place of employment."

 

(don't worry about the Dedman rule because it's confirmed at the start of 37 that it's authority for the EDT being the date f a summary dismissal).

 

I'd print out paras. 54-62 in Horwood too, because it mostly refers to cases where the EDT was altered by agreement between the parties. You then get to make the rather obvious point that at no time did you and the Respondent agree to bring forward the EDT. After all they didn't know you had another job until you informed them at a chance met encounter a week after you started.

 

http://www.bailii.org/uk/cases/UKEAT/2012/0462_11_0304.html

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Urgh... just got out - we were in for nearly 8 hours.

 

The judge has reserved judgement, intimating that owing to the complexity of the case it will be some weeks before we can expect a decision...

 

And this is only the PH!

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Urgh... just got out - we were in for nearly 8 hours.

 

The judge has reserved judgement, intimating that owing to the complexity of the case it will be some weeks before we can expect a decision...

 

And this is only the PH!

 

It should be there within six weeks.

 

Note the word "should" - I'm currently in week 7 of waiting for a judgment.

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