BT hackers bill 'WON'

[LEECHTHEBREACH]

With the enthusiasm i had from this site,i sent another letter to British Telecom

regarding a hacker who put an unnoticed auto dialler on my computer and i had a bill for £73.81.The original letter was sent in Feb 2005 and my second was 16/10/06.

To my amazement on the 20/10/06 i had a phone call from INDIA,i for obvious reasons could hardly understand what he was saying, but i got the gist that they had my letter and were going to credit my 'telephone account' with the cost + my compound interest @ 9.9%.I said i wanted a cheque!

I mentioned compensation and they offered £25,i refused that and asked for £50.We will come back to you Monday they said.

Today,two people phoned and said my 'bank account' would be credited with £150.41,so ha may be i am getting double! Not a massive amount in this world,but every little helps.

Here are the letters i sent,may be good for a template (the first one) in the future,loads of people must have had this happen to them in the past.Good luck guys and dolls issued

2 cc,s today Barking Mad Barclays and shAbbey,i will let you know what happens in my other thread.

Here are the letters

 

 

BT UK Customer Billing,

BT plc Correspondence Centre

T.V.T.E.,Gateshead NE11 0ZZ

s,

22nd Feb 05

 

Dear Sirs/Madams,

the charges on my telephone bill,copy enclosed,amounting to £73.81,

are the result of an illegal use of my computer and constitute the proceeds of fraudulent

activity by an unknown party.Your insistence on the collection of this money may amount

to an attempt to obtain property by deception,which is a violation of section 15 of the Theft

Act 1968.It is additionally illegal for you,under the Proceeds of Crime Act 2002 to handle

tranfer, or arrange assets derived from criminal conduct.By doing so,you may be in violation

of sections 327 (Concealing etc),328 (Arrangments) and 329 (Acquisition,Use and

Possession) of criminal property.If you do not immediately refund me these charges levied

against me i will file a formal complaint against you with my local police.A copy of this

letter,along with the necessary documentation to support my claim,is also being forwarded to

my member of parliament.

 

Yours faithfully,

 

 

 

 

16/10.2006

BT UK Customer Billing

BT plc Correspondence Centre

T.V.T.E.,Gateshead

NE11 OZZ

re;account no:WM tel no:01527 computer line only

 

Dear Sirs,

I wrote to you on 22/02/2005,yes 2005 with the enclosed letter.

I am very dissappointed that a major utility company as yourselves have failed to reply.I find this conduct utterly despicable and shall report the conduct of this matter to the OFT,ICSTIS, Otelo and Oftel.

I have since reported the matter to the West Mercia Constabulary,at the Police Station,The Crescent,Bromsgrove,B60 2DF,on the 16/10/06.The incident number is

I would draw your attention to the terms of the contract which you agreed at the time that i opened the account.It is an implied term of the contract that you conduct yourselves lawfully and in a manner that complies with UK law.

The illegal charge that you charged was £73.81.As i have an overdraft

situation,from 13/07/2003 date till the present day at 9.9% annually,then the compounded interest is £26.60,giving a Total of £100.41.

I require full payment of this money,and if you do not comply fully in the next 14 days,i shall begin a County Court claim against you for the full amount plus costs,without further notice.

Yours faithfully,

If you think this helps click the scales!!!

[phunkeymonkeh]

Forgive me, and i dont mean to sound insensitive.

 

But isnt your computers security your responsibility and not BT's ?

[cadencealex]

Forgive me, and i dont mean to sound insensitive.

 

But isnt your computers security your responsibility and not BT's ?

 

i agree with you on this.... however, BT have admitted liability so happy days!

[phunkeymonkeh]

True

[LEECHTHEBREACH]

Well the answer to that dear friend by your sarcastic retort is that are,t your bank charges your responsibilty?

The idea of this site i s to help to recover illegal charges.

This charge was illegal as set out in the above letter.

My responsibilty was that i had a firewall etc,to protect my computer.I was sent a bill for a charge that i personally had not incurred.When i enquired who was the user,i.e. the website that incurred the charge,they (BT)could not (or would not)provide me with that information,

I suppose it is a bit like some one stealing your car,if you had locked it then you have done your best to secure it,and the insurance pay up.B.T.was my insurance.

[phunkeymonkeh]

Sarcasm was never implied or intended.

 

I note your comparison, but fear that it is flawed.

You see, the difference is bank charges are imposed by the offending banks.

 

Unless ofcourse you are suggesting that BT are the people who 'hacked' your computer?

 

Congratulations on your win.

 

On another note, most 'porn diallers' as they are called in the industry are not related to hacking, but are often downloaded via spyware, by simply browsing webpages.

[CrispDust]

I had a similar experience a number of years ago when "someone" racked up nearly £250 of call charges to several numbers in the African continent.

Mostly they were at 3 or 4 min the morning. Fortunately one call was made when I could prove that the house was locked and empty.

I closed the account and switched to cable. When I asked them to prove I had made the calls and that they had been made from my property, they couldn't or wouldn't.

Never heard from them again.

Any electronic system is open to hacking. BT know this and won't push it especially where the usage appears abnormal.