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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Yet another Link/SLC query (sorry...)


netters_77

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Hi,

 

I'm sorry if this has been asked and answered before,

but I've had a good scout through the masses of Link/SLC threads and although helpful,

I can't find the answer to my situation so thought I'd just ask...

 

I have a student loan taken out in 1995, which I had always deferred until my last deferrment in 2006

(I have the letter advising I need to defer before October 2007 to continue not having to pay).

 

I heard nothing from them until June last year when I got a random letter which advised that Link now had the debt and they wanted it all in 21 days.

 

I spoke to some nasty piece of work on the phone a few days later to advise I couldn't pay,

and then wrote to the company to complain as the woman had tried to advise me to take out a credit card or loan to pay off the debt, and I knew that was illegal.

 

I acknowledged the debt in writing at that point (dammit) and I'm pretty sure that I was just under the 6 years SB limit, meaning that I'm now liable.

 

I have checked my credit file (thanks for the link to Noddle!) and there's nothing on there,

I've never made any payments at all.

I did make an offer to pay £30 a month but they refused that and said I could pay £120 a month instead as they thought that was 'fair'!

I refused and upped my offer to £50 per month but they're still saying no.

 

I just want to make sure that yes, it isn't SB'd so I am liable,

and I'd like some advice on how I can get them to accept what I'm offering.

 

I might be able to make a full & final settlement but have no idea how to work out what they're likely to accept.

 

What I really need is someone to give me some sensible advice and clarity on this

- especially as they're such devious ****s, before their incessant calls (which I now ignore!), letters and emails drive me mad!

 

Sorry to ramble, and thanks so much for any help you can give, it really is appreciated :roll:

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what did you say in that letter?

 

have you got it still?

 

VERBAL agreement to pay or acking on the phone DOES NOT COUNT.

 

you now know of course to STAY OFF THE PHONE!!

 

link ARE NOT BAILIFFS

 

they have NO SUCH LEGAL POWERS

 

WHEN did you last refer it and to whom & how?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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