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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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lost my ESA appeal & need help


needhelpplz

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hi i am new to this asking for help thing but please help if you can. i lost my appeal a month ago for ESA which i claimed because of my mental health. i have tried killing myself on a few separate occasions over the last few year. i finally started getting help from my GP and the emergency action team after i was arrested under the mental health act about a year ago after i was found overdosed under a bridge in the woods. this wasn't a cry for help i really just had enough and wanted to just die. since then i claimed ESA but i lost my tribunal a month ago and have started claiming JSA but my depression has got worse over the last few month. the medications the doctor has put me on dose not work no more and i am feeling suicidal again. i wake up crying and really find it hard to go out in this state. hell even talking to strangers on here is hard for me. my depression was started when my family fell apart for reasons i don't want to discuss here and i was evicted from my house and made homeless. i currently stay with my brother his partner and and 6 kids and my cousin the only members of my family i have contact with so the 3 bed house i live in is well over crowded with 9 people living in it. i have all this going on and i cant get a council house or flat because of criminal convictions rent and water i owed from my previous address and cant afford a bond on a private house.

 

i have good days but there out numbered by the bad lately. my problem is i don't feel that i will be able to keep to my job seeker agreement. some days i wake up so depressed and in tears because of my situation i struggle just to see through the tears and find a reason to keep living like this. i mean how can i go sign on when i cant even see through the tears? i no this probable sound daft but if you have ever been ready to kill your self you would understand what i am saying.

 

so how long do i have to wait before i can claim ESA again or is there some other benefit i can claim as i really don't think i can keep claiming JSA without slipping up sooner or later. my doctor will provide a sick note no problem as he as seen the mess i get in un able to sleep for days and just sick of life. i need help and hope someone on here can help me because i don't know how much longer i can go on like this anymore.

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You can make a claim for ESA six months after the date the decision was made to disallow it the last time. Note that this isn't six months after the date of your tribunal hearing - it's six months from the date you were first told your ESA claim had been refused. It may well be that this time has passed and you might already be in a position to make a new claim for ESA, which would take some of the pressure off.

 

If six months haven't passed since that date, you could make another claim if you can show that your condition has worsened since then, or if you have a new condition.

 

You might also wish to contact mental health charities such as Mind. CAG can't directly help you with suicidal feelings (not because we don't want to, but because we're simply not qualified) but there is support available from people who know what they're talking about.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

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